iContact BPO Email Formats

Business Consulting and Services • Johannesburg, Gauteng, South Africa • 501-1000 Employees

iContact BPO Email Formats

iContact BPO uses 5 email formats. The most common is {first name}{last name} (e.g., johndoe@icontactbpo.com), used 76.1% of the time.

Format	Example	Percentage
{first name}{last name}	johndoe@icontactbpo.com	76.1%
{first initial}{last name}	jdoe@icontactbpo.com	14.1%
{first name}	john@icontactbpo.com	4.2%
{last name}	doe@icontactbpo.com	4.2%
{last name}{first initial}	doej@icontactbpo.com	1.4%

Overview About Employees Insights Funding Tech Stack Trending Companies FAQ

Company overview

Headquarters	257 Beyers Naude Drive, Blackheath, Cresta, Johannesburg, Gauteng 2194, ZA
Phone number	+27110190290
Websites	icontactbpo.com icontactbpo.co.za
NAICS	541611
SIC	738
Keywords	Customer Support, Offshoring, BPO, Business Processing, Business Process Outsourcing, Contact Center, Customer Care, Customer Service, Call Center, Customer Experience, Client Services, Service Delivery, Inbound Customer Support, Global Business Services, Impact Sourcing, Client Relationship, Back-Office Support, Outsourced Consulting
Founded	2015
Employees	501-1000
Socials

About iContact BPO

iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service. Specialized businesses rely on our expert help to safeguard brand, culture, and customer experience – yielding results that boost revenue, benefit shareholders and achieve all-important impact sourcing. Plus our flexible, scalable solutions evolve in line with seasonal or operational needs. Partner with iContact BPO and enjoy access to our advanced technology and robust software systems, large and talented labor pool, and rich expertise across multiple industries. What we do best: • Multi-channel customer care • Smart collections • Customer win-back • Back-office support What you can expect: • More sales, better upsells • Improved client retention • Reduced operational costs • Speedier business processing Why iContact BPO? • A highly skilled English-speaking team • First-world infrastructure & systems • 90% client retention rate • Measurably better CX quality and higher first call/contact resolution Recent accolades: • National CX Operations Manager Winner 2024, CCMG Awards • National CX Leadership Winner 2023, BPESA Awards • National Compliance Winner 2022, BPESA Awards • Global Quality Assurance Winner 2021, Contact Center World Awards Connect with us now on info@icontactbpo.com

Employees by Management Level

Total employees: 501-1000

Seniority

Employees

Entry

Manager

Head

Employees by Department

iContact BPO has 241 employees across 11 departments.

Departments

Number of employees

Funding Data

iContact BPO has never raised funding before.

iContact BPO Tech Stack

Discover the technologies and tools that power iContact BPO's digital infrastructure, from frameworks to analytics platforms.

Cloudflare

CDN

reCAPTCHA

Security

GoDaddy

Hosting

Nginx

Reverse proxies

HTTP/3

Miscellaneous

HSTS

Security

Open Graph

Miscellaneous

Sucuri

CDN

NitroPack

Caching

Swiper

JavaScript libraries

Google Analytics

Analytics

LazySizes

JavaScript libraries

Frequently asked questions

iContact BPO is located in Johannesburg, Gauteng, ZA.

You can reach iContact BPO at +27110190290.

iContact BPO was founded in 2015, making it 11 years old. The company has established itself as a significant player in its industry over this time.

iContact BPO has approximately 501-1000 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at iContact BPO

Clinton Cohen

Chief Executive Officer

@icontactbpo.com

4.8

40,000 users