ICR Evolution Email Formats

Software Development • Barcelona, Catalonia, Spain • 21-50 Employees

ICR Evolution Email Formats

ICR Evolution uses 4 email formats. The most common is {first initial}.{last name} (e.g., j.doe@icr-evolution.com), used 56% of the time.

Format	Example	Percentage
{first initial}.{last name}	j.doe@icr-evolution.com	56%
{first initial}.{second initial}	j.o@icr-evolution.com	20%
{first name}.{last name}	john.doe@icr-evolution.com	20%
{first initial}.{first3}	j.{first3}@icr-evolution.com	4%

Key Contacts at ICR Evolution

Jaime Rodriguez

Sales & Marketing Director

Álvaro Valeros Vargas

Strategic Manager & Product Director

Javier Gimeno Gracia

Professional Services Manager - Director De Operaciones

Company overview

Headquarters	Av. Josep Tarradellas 38, Barcelona, 08029, ES
Phone number	+34932289310
Website	icr-evolution.com
SIC	738
Keywords	Customer Service, Email, Cloud Software, Customer Experience, Live Chat, Inbound, Outbound, Social Customer Service, Omnichannel, Call Center Software, Atención Al Cliente, Contact Center Software, Marcador Predictivo, Software For Contact Centers
Employees	21-50
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About ICR Evolution

At ICR Evolution we help you connect with your customers in an agile, simple, efficient and productive way. Our software Evolution allows you to be where your customers are, at the right time and in the most natural way. Answer calls, emails, chats and social media messages from the same platform to offer a 100% omnichannel customer service experience. We are a flexible and dynamic work team, with a successful journey in the customer experience sector. Our inbound and outbound solutions provide functionalities such as intelligent routing of contacts (ACD/ICR), self-service with speech recognition technology (IVR), predictive dialer, CTI, omnichannel communications management, scripting functionalities and workflow design. A user-friendly solution is key to us, which is why we have gone for a simple web architecture.