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About Institute for Crisis Management

A crisis doesn’t have to be a headline (or a tweet) to derail your organization. But subtle or dramatic, a crisis is usually unexpected. The consultants at ICM are dedicated to the practice of crisis management—providing private and public-sector clients around the world with the capabilities they need to lead before, during, and after an unfortunate event. ICM specializes solely in addressing issues relating to issues and crisis. What We Do The Institute for Crisis Management delivers professional expertise in crisis preparedness and management, mitigation, reputation management and crisis communications. We partner with our clients to deliver planning, training and consulting services rooted in our core values. Why We Do it Our goals are simple: We are here to help people and their organizations to plan and prepare for crises or to manage them when they occur. We offer counsel rooted in decades of experience as crisis management and communications professionals in numerous industries. We’ve “been there, done that” and use our skills to help clients successfully navigate difficult organizational challenges. Our credo: “prepare and prevent or repair and repent.” How We Do it Our Core Values are honesty, transparency, and empathy. ICM and its team of senior consultants are committed to the ethical practice of professional communications. In addition to the professional standards we uphold as members of professional associations such as PRSA and IABC, each of us has made a written commitment to honesty and ethical practices that stand as the cornerstone of everything we do. These commitments include: Truthful, honest actions that earn our clients’ respect and trust. Acting as a responsible advocate for our clients, always acting in their best interests and subordinating personal interests. Vigilantly protecting privileged, confidential and insider information always

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