Intercom
Software Development • 
San Francisco, California, United States • 1001-2000 Employees
Company overview
| Headquarters | 55 2nd Street, 4th Floor, San Francisco, California 94105, US |
| Phone number | +14156733820 |
| Website | |
| SIC | 737 |
| Keywords | Customer Support, Live Chat, Marketing Automation, Customer Relationship Management, Customer Experience, Customer Engagement, Customer Service, Mobile, Customer Feedback, AI, Helpdesk, CX, Chat Bots, Customer Communication, Support Automation, Shared Inbox |
| Founded | 2011 |
| Employees | 1001-2000 |
| Socials |
Key Contacts at Intercom
Intercom Email Formats
Intercom uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@intercom.io), used 87.8% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@intercom.io | 87.8% |
{first initial}.{last name} | j.doe@intercom.io | 10.9% |
About Intercom
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with two major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for: Fin AI Agent: The human-quality AI agent that works with any Helpdesk Intercom Customer Service Platform: The AI-first platform trusted by thousands of support leaders. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.
Intercom revenue & valuation
| Annual revenue | $200,000,000 |
| Revenue per employee | $110,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $640,000,000 |
| Total funding | $125,000,000 |
Employees by Management Level
Total employees: 1001-2000
Seniority
Employees
Employees by Department
Intercom has 1,003 employees across 18 departments.
Departments
Number of employees
Funding Data
Explore Intercom's funding history, including investment rounds, total capital raised, and key backers.
Intercom Tech Stack
Discover the technologies and tools that power Intercom's digital infrastructure, from frameworks to analytics platforms.
Marketing automation
Advertising
CMS
Programming languages
UI frameworks
Personalisation
Analytics
Miscellaneous
Issue trackers
Advertising
Miscellaneous
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Frequently asked questions
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