itelCX
Business Consulting and Services • 
La Tourney, Vieux Fort, Saint Lucia • 2001-5000 Employees
Company overview
| Headquarters | La Tourney, Vieux Fort, Saint Lucia |
| Phone number | +18769536907 |
| Website | |
| SIC | 874 |
| Keywords | Sales, Customer Service, Inbound/Outbound, Work At Home, Omni Channel Services, Back Office Functions |
| Founded | 2012 |
| Employees | 2001-5000 |
| Socials |
Key Contacts at itelCX
Opal Levy
Group Director Of Finance
Nicola Richards
Director Of Customer Experience
Duane Williams
Chief Technology Officer
Damion Chambers
Director Of Operations
Melissa Von Frankenberg
Chief Marketing Officer
Christopher Wedderburn
Director Of Account Management
Ashleigh Farmer
Senior Director Of Operations, Americas
Ashenheim Reece
Director Of Workforce Management
Stacy-Ann Dobson-Phillips
Director Of Operations
Rochelle Rodgers
Customer Experience Director
itelCX Email Formats
itelCX uses 4 email formats. The most common is {first name}.{last name} (e.g., john.doe@itelinternational.com), used 82.3% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@itelinternational.com | 83.9% |
{first initial}.{last name} | j.doe@itelinternational.com | 15.1% |
About itelCX
itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy. We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities. Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs. Using technology-enabled human touch across the customer journey, every interaction is a fresh beginning.
itelCX revenue & valuation
| Annual revenue | $750,000,000 |
| Revenue per employee | $345,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $2,400,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 2001-5000
Seniority
Employees
Employees by Department
itelCX has 926 employees across 14 departments.
Departments
Number of employees
Funding Data
itelCX has never raised funding before.
itelCX Tech Stack
Discover the technologies and tools that power itelCX's digital infrastructure, from frameworks to analytics platforms.
Security
JavaScript libraries
Analytics
Video players
JavaScript libraries
JavaScript libraries
CDN
Video players
Font scripts
JavaScript libraries
Miscellaneous
United Arab Emirates
Canada
United Kingdom
Frequently asked questions
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