IVR Technology Group
Telecommunications • 
Cheektowaga, New York, United States • 21-50 Employees
Company overview
| Headquarters | 65 Lawrence Bell Dr, Buffalo, New York 14221, US |
| Phone number | +17162502800 |
| Website | |
| NAICS | 517 |
| SIC | 737 |
| Keywords | Hipaa Compliance, IVR, Customer Experience, Customer Feedback, CX, Qualtrics, Interactive Voice Response, Customer Service Automation, Custom Ivr, Cpaas, Intelligent Ivr, Contact Center Automation, Outbound Broadcasts, Pci Dss Level 1 Security, Pay By Phone, Voice Surveys, Qualtrics Voice Surveys, Surveys By Phone |
| Founded | 1996 |
| Employees | 21-50 |
| Socials |
Key Contacts at IVR Technology Group
Bob Highway
Owner
John Audino
Sales Director
IVR Technology Group Email Formats
IVR Technology Group uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@ivrtechnology.com), used 60% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@ivrtechnology.com | 60% |
{first initial}.{last name} | j.doe@ivrtechnology.com | 30% |
{second initial}{second initial}.{last name} | oo.doe@ivrtechnology.com | 10% |
About IVR Technology Group
IVR Technology Group powers Qualtrics Voice Surveys for CX success with hight response rates and real-time feedback in your Qualtrics dashboard. Post-Call Qualtrics Voice Surveys: In contact centers, the customer experience happens in real-time and in the moment, so the shift from a loyal to a dissatisfied customer can be mere minutes. To identify how the change happens, you need real-time customer feedback when their opinion is fresh at the moment of contact. Outbound Qualtrics Voice Surveys: Speed is now the most crucial attribute of the customer experience. Consumers have become less tolerant of frustrating experiences and poor service. It’s all about time; we don’t want brands to waste our time. That’s why focusing on short pulse surveys by phone respects their time and is vital for real-time customer feedback.
IVR Technology Group revenue & valuation
| Annual revenue | $20,000,000 |
| Revenue per employee | $445,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Telecommunications industry and current estimated revenues | $64,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
IVR Technology Group has 21 employees across 6 departments.
Departments
Number of employees
Funding Data
IVR Technology Group has never raised funding before.
IVR Technology Group Tech Stack
Discover the technologies and tools that power IVR Technology Group's digital infrastructure, from frameworks to analytics platforms.
Performance
Miscellaneous
CDN
JavaScript libraries
WordPress themes
JavaScript libraries
Miscellaneous
Programming languages
Blogs
Hosting
Analytics
Tag managers
France
Netherlands
United Kingdom
Frequently asked questions
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