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KANA Software

KANA Software Email Formats

Software DevelopmentFlag of USSanta Clara, California, United States201-500 Employees

KANA Software Email Formats

KANA Software uses 2 email formats. The most common is {first initial}{last name} (e.g., jdoe@kana.com), used 95.8% of the time.

FormatExamplePercentage
{first initial}{last name}
jdoe@kana.com
95.8%
{last name}{first initial}
doej@kana.com
4.2%

Key Contacts at KANA Software

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James Birrell

Operations Director

Flag of US

Robert Morgan

Director Of It

Flag of US

Jonathan Freeman

Sr Director Of Sales Operations

Flag of MM

Aungaung Aung

Founder

Flag of US

Raj K Boppuri

Business Owner

Flag of US

Javier Arias

Associate Founder

Flag of FR

Patrick Betman

It Director

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Dinda Faulina

Chief Executive Officer

Flag of AF

Mujib Saamit

Chief Executive Officer

Company overview

Headquarters2550 Walsh Avenue, Suite 120, Santa Clara, CA 95051, US
Websites
SIC737
Keywords
Knowledge Management, Customer Experience Management, Social Media Monitoring, Email Management, Dynamic Case Management, Web Self Service, Customer Engagement Optimization, Multichannel Customer Service, Government Crm, Online Customer Support Community
Founded1996
Employees201-500
Socials

About KANA Software

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we help create differentiated and personalized customer experiences that count. KANA is based in Silicon Valley, California and has offices worldwide. For more information visit www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry
Manager
Senior

Employees by Department

KANA Software has 123 employees across 14 departments.

Departments

Number of employees

Funding Data

Explore KANA Software's funding history, including investment rounds, total capital raised, and key backers.

Funding Date
Round
Amount
Link to Article
2009-08-3112N/A

Funding Insights

1

Number of funding rounds

KANA Software Tech Stack

Discover the technologies and tools that power KANA Software's digital infrastructure, from frameworks to analytics platforms.

Transifex

Transifex

JavaScript frameworks

Element UI

Element UI

UI frameworks

Eloqua

Eloqua

Marketing automation

Zoominfo

Zoominfo

Analytics

jQuery Migrate

jQuery Migrate

JavaScript libraries

Salesforce Marketing Cloud Account Engagement

Salesforce Marketing Cloud Account Engagement

Marketing automation

Algolia

Algolia

Search engines

MariaDB

MariaDB

Databases

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

HSTS

HSTS

Security

Flickity

Flickity

JavaScript libraries

Frequently asked questions

KANA Software is located in Santa Clara, California, US.
KANA Software was founded in 1996, making it 30 years old. The company has established itself as a significant player in its industry over this time.
KANA Software has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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