LoyalReach, Inc

About LoyalReach, Inc

At LoyalReach, we provide a complete SMS text message solution to retail customers. Please see below for our features and functionalities. I would love to talk to some of your colleagues to explain more and perhaps maybe for your company to use our services. Customers “text” thank you message and feedback: We enable businesses to send a customizable bulk thank you text messages to multiple customers simultaneously while sending the text messages individually and give the customers the ability to reply to the business provided email addresses and/ or cell numbers along with the account dashboard with their feedback. Also we enable Customers to send text message feedback to multiple business email and/ or cell phone numbers along with the account dashboard with their feedback, and give the businesses the ability to reply to the customer’s cell phone number directly via text messaging. Why our corporate customers love this specific feature?... Because we provide…….. • No app download needed for your staff and customers…VERY SIMPLE • A Dedicated local phone number provided per location • Configure multiple employee cell numbers to receive and reply to customer’s text feedback • Configure multiple employee emails to receive and reply to customer’s text feedback • Ability to reply to messages instantly and directly from cell phones, emails and dashboard • When replying, customers will NOT see or KNOW your personal cell phone numbers • Limit employee interaction based on hourly schedule (e.g. morning shift manager only gets morning messages) • Maintain audit trail of all text messages received and corresponding replies • Waitlist to block incoming text messages from unknown numbers Please contact me to further discuss how our service will help you send an instant customizable bulk thank you text messages to your customer after their purchase in a local store and get their instant feedback on the stores provided services.

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