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About MAC Marine Claims

MAC Marine Claims Ltd was formed in 2017 driven by a desire to provide an exceptional customer journey to both insurers and policy holders. Damage or loss can be extremely stressful and upsetting for a policy holder so husband and wife team, Antony and Melissa have combined over 15 years’ experience in the insurance and finance industries to offer a professional, friendly and efficient service. Antony has a wealth of experience within marine insurance whilst Melissa is a specialist in handling customer feedback and managing customer service teams within the finance industry. This combined experience enables MAC Marine Claims Ltd to provide an efficient and prompt service ensuring our relationships with insurers and policy holders are exemplary. Since its launch, MAC Marine Claims Ltd. has become one of the leading TPA service providers for Yacht & Small Craft portfolios at Lloyd's. Utilising state of the art CMS software solutions MAC Marine Claims Ltd. are able to provide accurate MI & BDX reports to Lloyd's minimum standards as well as live claim status and read only access to claim files for Syndicates, MGA's, Lloyd's Brokers and Retail Agents via our claims portal. MAC Marine Claims Ltd. offer a fully compliant and exceptional claims service which enhances the claims journey for every stakeholder. Our office, based in Poole, can be reached on: 0330 202 0405. For inquiries about our claims services; please contact Antony Vachell-James on +44 (0) 7912 610 497 or email: antony@macmarineclaims.com

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