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About Mark Facey & Company

We provide telemarketing services exclusively for publishers. Founded in 1986, we currently operate ten call centers with over 2000 calling stations located throughout Connecticut, Iowa, New York, Pennsylvania, and Wisconsin. New business or renewals, emergency or routine, large or small, we have what it takes to improve your bottom line and achieve your circulation goals. ########################################### As of December 31, 2020, Mark Facey & Company has been merged into its sister company, American Customer Care, Inc. As a brief history, Mark Facey & Company has been operating under the same ownership, executive management teams, accounting, sales, and IT teams for the past 21 years. We previously kept the companies as separate entities, as Mark Facey & Company has been operating for the past 35 years exclusively in the paid publishing industry, while American Customer Care provides full service outsourced customer contact center services to its clients in the Consumer Packaged Goods, Food & Beverage, Nutraceutical, Publishing and other industries. In an effort to simplify and streamline the business entities, we decided to merge Mark Facey & Company into American Customer Care, Inc. as of December 31, 2020. The surviving entity of the merger provides you with a wealth of additional contact center/telemarketing services and the continuity of management and IT resources. As the companies have been operating under the same ownership, there is no significant impact to our clients’ actual programs/calling campaigns. On behalf of Mark Facey & Company, thank you for your continued business over the years. We look forward to continuing to serve you in the future under American Customer Care, Inc.

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