


MarketDirection
Market Research • Stockholm, Stockholm County, Sweden • 1-10 Employees
Company overview
| Headquarters | Lilla Bantorget 11, 3 tr, STOCKHOLM, 111 23, SE |
| Phone number | +46856292860 |
| Website | |
| NAICS | 54191 |
| SIC | 873 |
| Keywords | NPS, Net Promoter Score, Strategisk Rådgivning, Medarbetarundersökningar, Kundundersökningar, Kundlojalitet, Kundupplevelser, Enps, Cx-Arbete, Kundpaneler, Kundupplevelseundersökningar, Medarbetarlojalitet, Nps Nätverk, Nps-Program, Nps-Utbildning, Relationsmätningar, Relationsundersökningar, Transaktionsmätningar, Utbildningar Inom Nps, Utvärderingar Av Kundupplevelser, Ökar Tillväxt Med Stöd Av Nps, Nps-Metoden, Kunddriven Affärsutveckling, Enkätsystem, Kundfeedback, Lojalitets- Och Förändringsarbete, Omnikanalsanalys, Skapa Meningsfulla Kundupplevelser |
| Founded | 2004 |
| Employees | 1-10 |
| Socials |
Key Contact at MarketDirection
Johan Laudon
Founder/Ceo
MarketDirection Email Formats
MarketDirection uses 2 email formats. The most common is {first initial} (e.g., j@marketdirection.se), used 71.4% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial} | j@marketdirection.se | 71.4% |
{first name} | john@marketdirection.se | 28.6% |
About MarketDirection
MarketDirection - Experts in NPS® We offer consulting, solutions and tools aimed at creating customer insights and increased customer focus, to grow customer loyalty. We have developed a leading set of processes and KPIs to assess, monitor and drive customer focus programs. Our unique model and our methods have a long track record in assignments for large corporations on an international level. We are certified and trained in a range of methods, for example the customer loyalty model NPS®, Net Promoter Score®, a model that puts a focus on the customer ambassadors for your company, and supports both increased customer focus and customer loyalty programs. As a part of our assignments we assist our clients in areas like transactional surveys, customer panels, benchmark studies, customer data analysis, insights and presentations, customer insight level testing and education to support the overall focus on increased customer focus and customer loyalty. NPS® and Net Promoter Score® are registered trademarks of the founders of the NPS® - Bain & Company, Inc. Satmetrix Systems Inc., and Fred Reicheld.
MarketDirection revenue & valuation
| Annual revenue | $598,885 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Market Research industry and current estimated revenues | $2,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 1-10
Seniority
Employees
Employees by Department
MarketDirection has 3 employees across 3 departments.
Departments
Number of employees
Funding Data
MarketDirection has never raised funding before.
MarketDirection Tech Stack
Discover the technologies and tools that power MarketDirection's digital infrastructure, from frameworks to analytics platforms.
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Analytics
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Frequently asked questions
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