Mattersight Corporation

IT Services and IT Consulting • Chicago, Illinois, United States • 21-50 Employees

Company overview

Headquarters	200 W Madison St, Chicago, Illinois 60606, US
Phone number	+18772356925
Website	mattersight.com
NAICS	5415
Keywords	Speech Analytics, Productivity, Big Data, Customer Experience, Customer Satisfaction, Sales Effectiveness, Collections, Compliance, Voice Of The Customer, Performance Management, Predictive Analytics, Artificial Intelligence, Customer Retention, Machine Learning, Service & Support, Claims, Data Security & Privacy, Qa Automation, Call Monitoring, Personality Analysis, Agent Coaching, Outsourcer Performance, Agent Desktop Capture, Behavioral Call Routing, Behavioral Communication Training, Call Routing Software, Call Storage & Retrieval, Conversation Data, Performance-Based Pricing, Predictive Behavioral Routing
Employees	21-50
Socials

Key Contacts at Mattersight Corporation

Sean Mcgrath

Sr Director Of Sustaining Engineering And Deployment Support

Mikhail Umansky

Director Of It / Solutions Architect

Steven Anderson

Senior Development Architect / Director Of Embedded Systems

Mattersight Corporation Email Formats

Mattersight Corporation uses 1 email format. The most common is {first initial}.{last name} (e.g., j.doe@mattersight.com), used 100% of the time.

Format	Example	Percentage
{first initial}.{last name}	j.doe@mattersight.com	100%

About Mattersight Corporation

Mattersight helps premier brands have better conversations with their customers through enterprise-grade SaaS solutions for contact centers. With the industry's largest database of customer behavioral profiles and advanced analytics, Mattersight pairs customers to the agent best-suited to handle the customer’s unique personality style. When customers and agents click, organizations gain improved conversation outcomes and measurable revenue growth. Healthcare, telco, financial, and retail enterprises rely on Mattersight to enhance conversations, boost agent performance, and gain operational efficiencies.

Mattersight Corporation revenue & valuation

Annual revenue	$50,500,000
Revenue per employee	$1,868,000
Estimated valuation?This valuation is estimated based on industry average for the IT Services and IT Consulting industry and current estimated revenues	$161,400,000
Total funding	$30,000,000

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Senior

Entry

Director

Employees by Department

Mattersight Corporation has 13 employees across 4 departments.

Departments

Number of employees

Funding Data

Explore Mattersight Corporation's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2016-09-01	16	$30,000,000

Funding Insights

$30,000,000

Total funding amount

$30,000,000

Most recent funding amount

Number of funding rounds

Mattersight Corporation Tech Stack

Discover the technologies and tools that power Mattersight Corporation's digital infrastructure, from frameworks to analytics platforms.

Salesforce Marketing Cloud Account Engagement

Marketing automation

HSTS

Security

Open Graph

Miscellaneous

Frequently asked questions

Mattersight Corporation is located in Chicago, Illinois, US.

You can reach Mattersight Corporation at +18772356925.

Mattersight Corporation has approximately 21-50 employees. The company continues to grow its workforce to support its business operations and expansion.

Mattersight Corporation has raised a total of $30,000,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.