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Merchants

Merchants Email Formats

Business Consulting and ServicesFlag of ZAJohannesburg, Gauteng, South Africa2001-5000 Employees

Merchants Email Formats

Merchants uses 5 email formats. The most common is {first name}.{last name}@company.com (e.g., john.doe@company.com), used 45.6% of the time.

FormatExamplePercentage
{first name}.{last name}@company.com
john.doe@company.com
45.6%
{first name initial}{last name}@company.com
{first name initial}doe@company.com
22.3%
{first name}@company.com
john@company.com
15.1%
{first name}{last name}@company.com
johndoe@company.com
9.8%
{first name}_{last name}@company.com
john_doe@company.com
7.2%

Key Contacts at Merchants

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Zain Patel

Customer Director

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Nadia Naidu

Human Resources Director

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Karen Boucher

Director

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Ivor Jennett

Operations Director

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Jay Patel

Commercial Director

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Dayle Vander Sande

Director Of The Bond Street Euterpean Singing Society

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Henry Merchant

Owner

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Cheryl Capuano

Retired Director Of Administration/Operations

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Doug Farrell

Director Of Sales

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Faiyaz Merchant

Owner

Company overview

HeadquartersThe Campus, Roland Garros, 57 Sloane Street, Johannesburg, Bryanston, South Africa 2021, ZA
Phone number+27115752000
Websites
NAICS541611
SIC738
Keywords
Knowledge Management, Quality Management, Consulting Services, Business Process Outsourcing, Support Services, Back Office Bpo, Contact Centre It Outsourcing, Contact Centre As A Service, Technology Capability Assessment
Founded1981
Employees2001-5000
Socials

About Merchants

Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. Visit our website at www.merchantscx.com

Employees by Management Level

Total employees: 2001-5000

Seniority

Employees

Entry
Manager
Senior

Employees by Department

Merchants has 2,428 employees across 15 departments.

Departments

Number of employees

Funding Data

Merchants has never raised funding before.

Merchants Tech Stack

Discover the technologies and tools that power Merchants's digital infrastructure, from frameworks to analytics platforms.

reCAPTCHA

reCAPTCHA

Security

ScrollMagic

ScrollMagic

JavaScript libraries

jQuery UI

jQuery UI

JavaScript libraries

Hotjar

Hotjar

Analytics

Animate.css

Animate.css

UI frameworks

jQuery Migrate

jQuery Migrate

JavaScript libraries

Atlassian Statuspage

Atlassian Statuspage

Issue trackers

Stripe

Stripe

Payment processors

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

Flickity

Flickity

JavaScript libraries

WordPress

WordPress

Blogs

Frequently asked questions

Merchants is located in Johannesburg, Gauteng, ZA.
You can reach Merchants at +27115752000.
Merchants was founded in 1981, making it 45 years old. The company has established itself as a significant player in its industry over this time.
Merchants has approximately 2001-5000 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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