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About Missing

Our mission is to improve people’s working lives and enable organizations to achieve sustained business success by creating stronger, more productive relationships between organizational stakeholders. Since 1972, we have focused exclusively on cutting edge survey research products, processes, and analyses that have enabled our clients to improve their performance by better understanding their people. Working with thousands of clients, we have constructed a robust normative database, and developed a profound understanding of how to execute successful survey research programs. What makes us truly unique is the partnership we provide and the deep relationships we foster with our clients. Our partnership approach—enacted through the client team— provides our customers with personal attention and support which results in an intimate understanding of their business needs, the flexibility to innovate, and trust built on a track record of execution. Our customized survey research solutions fit the business environment, culture, and context of our clients, and provide answers and insights into their most critical questions. Over 40 years, we have expanded to meet the needs of an increasingly global private, public, and not-for-profit client base. In December of 2016, we were acquired by Mercer, a global consulting leader in advancing health, wealth, and careers, and a wholly-owned subsidiary of Marsh & McLennan Companies, Inc. (NYSE: MMC). The acquisition builds upon Mercer’s consulting strength and capabilities in talent management and reinforces its commitment to employee engagement.

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