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About MVRK

Are you considering implementing Salesforce CRM? Maybe you already have, but want to improve how you use it? Perhaps, your initial implementation did not accomplish what you had hoped for? Before you get pulled into a complex sales cycle – contact me for impartial advice on how you can best accomplish your goals. By design, Client Relationship Management (CRM) tools are built to facilitate your client-facing business activities. Sadly, without proper guidance and support, many companies take similar missteps that lead them to a path of poor or no Return on Investment (ROI) with Salesforce. These are some common missteps: • Driving change without sound strategy for the CRM deployment • Buying the wrong Salesforce product or license edition • Implementing without a partner or choosing the wrong partner • Not including future users during the platform deployment • Not focusing on developing internal Salesforce expertise All these factors lead to low system adoption, prevent effective continuous enablement & improvement processes, and deliver no ROI! This is how we ensure you avoid those missteps: • We map your Client Journey & Business Processes to frame clear requirements • We negotiate for the right products from Salesforce at the best price • We ensure we find the right Implementation Provider for your specific needs • We train your internal Users and develop System Admins • We gather continuous User feedback before and during the implementation • We document the system and develop your ongoing enablement & enhancement processes • We keep your internal team and your Implementation Provider accountable from start to finish As passionate Salesforce Ecosystem Insiders, we work as embedded members of our clients’ organizations. We share our clients’ goals as if they were our own and operate under a simple mantra: Client Success Above All Else! If you want to get in touch, email us at info@mvrk.ca

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