


Mystery Shopper Services
Market Research • United States • 1-10 Employees
Company overview
| Headquarters | United States |
| Phone number | +18883008292 |
| Website | |
| NAICS | 54191 |
| Keywords | Competitive Analysis, Mystery Shopping, Customer Satisfaction Surveys, Cash Receipt Solicited Surveys, Competitive Shopping, Customer Service Consulting, Digital Comment Cards, Price & Merchandise Audits, Smart Phone Surveys, Web-Surveys/Ivr Services |
| Founded | 1996 |
| Employees | 1-10 |
| Socials |
Key Contact at Mystery Shopper Services
Charles Stiles
Business Owner
Mystery Shopper Services Email Formats
Mystery Shopper Services uses 1 email format. The most common is {first initial} (e.g., j@mysteryshopperservices.com), used 100% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial} | j@mysteryshopperservices.com | 100% |
About Mystery Shopper Services
Mystery Shopper Services is a division of Business Evaluation Services which is a full-service market, guest satisfaction and compliance audit company. We specialize in mystery shopping and guest satisfaction measurement services for nearly every industry. Business Evaluation Services was founded by the current President, Charles Stiles. Charles comes from a background in retail; owning several retail gourmet food and gift stores in national malls for over 8 years. Quickly realizing the only way to differentiate his stores and stand out from the competition was to develop a consistent service culture and create a process for measuring the success of the training that was implemented. Through this process in 1996, Business Evaluation Services was founded. Today, BES is an International Mystery Shopper Company with over two decades of experience, serving a variety of industries. BES has always had the goal and mission of developing partnerships with each customer they serve, ensuring the data they receive is accurate, actionable and reflective, with the overall goal of providing its customers with the information they need to drive sales, and develop a strong service culture within their organizations. BES has been an active member of the Mystery Shopper Providers Association (MSPA) since 2001. Over the year’s Charles has been an active member including being an executive on the board of directors as well as serving on various boards. Charles is also very active on the legislative committee, and has attended nearly every meeting in Washington DC with the congressional teams to help protect and preserve the industry, and to fight for the independent contractor rights of the mystery shoppers.
Mystery Shopper Services revenue & valuation
| Annual revenue | $855,550 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Market Research industry and current estimated revenues | $2,800,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 1-10
Seniority
Employees
Employees by Department
Mystery Shopper Services has 1 employees across 1 departments.
Departments
Number of employees
Funding Data
Mystery Shopper Services has never raised funding before.
Mystery Shopper Services Tech Stack
Discover the technologies and tools that power Mystery Shopper Services's digital infrastructure, from frameworks to analytics platforms.
CRM
Security
Maps
JavaScript libraries
Advertising
JavaScript libraries
Web servers
Miscellaneous
Programming languages
Blogs
Analytics
Frequently asked questions
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