NCO Group

Business Consulting and Services • United States • 1001-2000 Employees

Company overview

Headquarters	United States
Phone number	+18662567422
Websites	alorica.com ncogroup.com
NAICS	541611
Keywords	Outsourcing, BPO, Customer Care, Call Centers, CRM, Credit & Collections
Employees	1001-2000
Socials

Key Contacts at NCO Group

Serenade D'Haiti

Owner

Stephen Phillips

Medical Director Primary Care And Occ. Health Rmh Medical Group

Maurice Dantes

Director

Javier Tisnes

Business Development Director

Peter Ramos

Human Resources Director

Jeff Paggett

Director, Facility Management

Kraus Joseph

Director

Karen Fuseck

Senior Director Northcentral Region

Umar Farooq

Regional It Director

Brian Livingston

Director

NCO Group Email Formats

NCO Group uses 1 email format. The most common is {first name}.{last name} (e.g., john.doe@alorica.com), used 100% of the time.

Format	Example	Percentage
{first name}.{last name}	john.doe@alorica.com	100%

About NCO Group

NCO's Customer Fit Solutions are Custom Fit. NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality. NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. Like us on Facebook.com/ncogroup Follow us on Twitter.com/ncogroupinc

NCO Group revenue & valuation

Annual revenue	$96,800,000
Revenue per employee	$86,000
Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues	$309,700,000
Total funding	No funding