NexxLinx
Business Consulting and Services • 
Atlanta, Georgia, United States • 201-500 Employees
Company overview
| Headquarters | 3565 Piedmont Rd NE,, Building Two, Suite 104, Atlanta, GA 30305, US |
| Phone number | +18777470658 |
| Website | |
| NAICS | 541611 |
| Keywords | Tech Support, Fulfilment, Customer Retention, Inbound Sales, Gsa Contract Holder, Virtual Agents, Customer Support/Back Office, Multilingual/Multi-Cultural Support, Worldwide Contact Centers |
| Founded | 1998 |
| Employees | 201-500 |
| Socials |
Key Contacts at NexxLinx
Jerry Anthony
Director Of Unify Global Client Services & Us Operations
Patty Smith
Corporate Director Of Quality And Training
Craig Mento
Ceo
Don Dempsey
Director Of Operations
Dana Seamon
Director Of Operations
NexxLinx Email Formats
NexxLinx uses 5 email formats. The most common is {first name}.{last name}@company.com (e.g., john.doe@company.com), used 54.7% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name}@company.com | john.doe@company.com | 54.7% |
{first name initial}{last name}@company.com | {first name initial}doe@company.com | 19.2% |
{last name}.{first name}@company.com | doe.john@company.com | 11.3% |
{first name}@company.com | john@company.com | 9.1% |
{first name}{last name}@company.com | johndoe@company.com | 5.7% |
About NexxLinx
Business Process Transformation professionals committed to creating unique value and competitive advantage for every client partner, either small or large. By combining Proven Expertise, Continuous Process Improvement / Best-Practice, Technology Innovation, and Global Multi-Lingual/Multi-Cultural capability we deliver on high-value customer engagement/contact center solutions which: Create competitive advantage and loyalty through excellence-in-service Reduce cost through Process Improvement / Best-Practice and Technology Innovation Deliver Top-line revenue impacts through an industry leading retention and sales practice Maximize technical support / remote diagnostic value though First-Contact-Resolution, Service/Product Trending, and agent knowledge Provide service impact across the globe in nearly every language/culture Mitigate risk with proven process and execution Our team crafts agile service / support solutions that transform the customer service/support environment delivering measurable business outcomes. What does this mean? NexxLinx deploys a fully dedicated, motivated team of client advocates, from agent to program director. We manage each customer contact as an opportunity to evaluate customer preferences and expectations in order to improve the underlying business process. We reward our team for improving your business through gamification and incentives. Several qualities clearly differentiate us from the standard, “shift the work to cheaper locations” outsourcer: We stand behind our solutions by committing to innovation and improvements that provide year-over-year improvements to service cost / customer satisfaction We provide rapid time-to-value and business agility allowing our partners leverage Real-time change for competitive advantage and Shareholder Value We earn a Trusted-Advisor relationship with clients
NexxLinx revenue & valuation
| Annual revenue | $6,756,674 |
| Revenue per employee | $25,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $21,700,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 201-500
Seniority
Employees
Employees by Department
NexxLinx has 142 employees across 10 departments.
Departments
Number of employees
Funding Data
NexxLinx has never raised funding before.
Frequently asked questions
4.8
40,000 users
