NiCE Cognigy
Software Development • 
Düsseldorf, North Rhine-Westphalia, Germany • 201-500 Employees
Company overview
| Headquarters | Speditionstraße 1, Düsseldorf, North Rhine-Westphalia 40221, DE |
| Phone number | +494921154591991 |
| Website | |
| SIC | 737 |
| Keywords | Live Chat, Customer Service, IVR, Enterprise Software, Chat, Chatbot, Contact Center, Process Automation, Innovation, NLP, Customer Experience, Automation, Enterprise Software, AI, Omnichannel, Artificial Intelligence, Machine Learning, Digital Transformation, CX, Natural Language Processing, Multi-Lingual, Messenger, Virtual Assistants, NLU, Virtual Agent, Customer Service Automation, Enterprise Artificial Intelligence, Multi Channel Ai, Alexa, Conversational Ai, Agent Handover, Graphical Flow Editor, Agent Assist, Conversational Ai Platform |
| Founded | 2016 |
| Employees | 201-500 |
| Socials |
Key Contacts at NiCE Cognigy
Luc Zuidhof
Sales Director Benelux
Michael Grün
Director, Sales Eu
Markus Ring
Director Ai Transformation
Paula-Jane Mc Mullan
Director Uki
Sebastian Glock
Director Of Product Marketing
Theun Kok
Sales Director
Douglas Renner
Director Of Sales, U.S.
Anastasiya Kolos
Product Owner
Jessica Pogni Gopalakrishnan
Senior Director Of Marketing
Anton Matsiuk
Director Of Cloud Operations
NiCE Cognigy Email Formats
NiCE Cognigy uses 3 email formats. The most common is {first initial}.{last name} (e.g., j.doe@cognigy.com), used 61.2% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}.{last name} | j.doe@cognigy.com | 61.2% |
{first name}.{last name} | john.doe@cognigy.com | 34.7% |
{last name}.{last name} | doe.doe@cognigy.com | 3.7% |
About NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI through orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. Built on the world’s leading Conversational AI platform, Cognigy.AI delivers next-gen customer service through solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. With dozens of pretrained skills and Agentic AI capabilities, the platform seamlessly integrates into enterprise systems. By leveraging memory and context, NiCE Cognigy's AI Agents provide hyper-personalized interactions and strengthen customer relationships. Agentic AI also fosters collaboration between AI and human agents, giving them superpowers to deliver exceptional service. More than 1,250 global brands, including Bosch, E.ON, ERGO, Carglass, Henkel, DHL, Lufthansa Group, Nestlé, Mercedes-Benz and Toyota, trust NiCE Cognigy and its vast partner network to deliver measurable outcomes. Recognized by Gartner, Forrester, and IDC, we continue to lead the market in enterprise AI for CX; secure, scalable, and partner-first. For more information and to book a demo visit: www.cognigy.com Follow us on LinkedIn: https://www.linkedin.com/company/cognigy
NiCE Cognigy revenue & valuation
| Annual revenue | $65,000,000 |
| Revenue per employee | $216,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $208,000,000 |
| Total funding | $100,000,000 |
Employees by Management Level
Total employees: 201-500
Seniority
Employees
Employees by Department
NiCE Cognigy has 218 employees across 16 departments.
Departments
Number of employees
NiCE Cognigy Tech Stack
Discover the technologies and tools that power NiCE Cognigy's digital infrastructure, from frameworks to analytics platforms.
Customer data platform
Analytics
CDN
Security
Miscellaneous
Cookie compliance
Miscellaneous
Security
CMS
JavaScript libraries
JavaScript libraries
Reverse proxies
India
South Africa
Sweden
Frequently asked questions
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