Niche Institute of Customer Experience & Innovation (NICXI) Email Formats

Education Administration Programs • Lagos, Lagos State, Nigeria • 1-10 Employees

Key Contact at Niche Institute of Customer Experience & Innovation (NICXI)

Freda Okafor

Director of Operations And Business Development

Company overview

Headquarters	Lagos, Lagos State, Nigeria
Websites	learnworlds.com nicxi.org
NAICS	61
Keywords	Information Technology, Customer Service, Business Strategy, Marketing, Business Development, Strategy, Leadership, Project Management, User Experience, Service Design, Sales, Customer Relationship Management, Innovation, Customer Experience, Operations, Product Design, Consumer Research, Customer Support, Business Transformation, Human Capital Development, Customer Success, Education Technology (Edtech)
Founded	2019
Employees	1-10

About Niche Institute of Customer Experience & Innovation (NICXI)

Niche Institute of Customer Experience and Innovation (NICXI) is a pan-African institute dedicated to providing world-class, multi-sector and multi-designation CX design and management human capital development services. From researching consumer behavior in Africa to designing and facilitating bespoke programs and seminars, NICXI services include but not limited to: (1) CX management knowledge and skill gap analysis (2) CX training curriculum design (3) CX training content design & implementation (4) CX performance management Our goal is to improve the customer experience (CX) management competencies of professionals in Africa to better design and manage customer, employee, brand and product experiences to increase customer profitability. Our courses include employee induction courses, function-specific courses, leadership courses and certification courses. We are the providers of Africa's 1st globally recognized CX certification courses i.e. (1) customer service experience executive (CSEE - level 1) (2) certified customer experience manager (CCEM - level 2) (3) certified customer experience professional (CCEP - level 3) (4) certified customer experience practitioner (CCEPR - level 4)

Employees by Management Level

Total employees: 1-10

Seniority

Employees

Director

Funding Data

Niche Institute of Customer Experience & Innovation (NICXI) has never raised funding before.

Frequently asked questions

Niche Institute of Customer Experience & Innovation (NICXI) is located in Lagos, Lagos State, NG.

Niche Institute of Customer Experience & Innovation (NICXI) was founded in 2019, making it 7 years old. The company has established itself as a significant player in its industry over this time.

Niche Institute of Customer Experience & Innovation (NICXI) has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at Niche Institute of Customer Experience & Innovation (NICXI)

Freda Okafor

Director of Operations And Business Development

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