Ooh! Review

About Ooh! Review

Ooh! Review is a free fully integrated customer feedback, satisfaction & marketing platform, like no other out there. It was developed to bring market research to the forefront of business, allowing businesses to gather customer feedback and intelligence, regardless of their business type or size, quickly, easily and most importantly for free. Essentially, it provides the following attributes: - A substantial increase (and enhancement) in customer feedback. - ORM (Online Reputation Management) - acting as an important buffer between possible negative reviews and the plethora of public review forums (TripAdvisor, Facebook, Google, Etc). - A second chance opportunity to turnaround a negative review and bring the customer back into the business. - The ability to incentivise/reward/compensate/placate customers through the in-built voucher/coupon/competition/draw platform. - To draw customers back into the business through its integrated mass-marketing emailer (providing the opportunity to advertise and offers or competitions created). A mobile, themed, survey targeted to the business is automatically created in under 2 mins on signup. This can be accessed via (1) a bespoke URL (2) the Ooh! Review website (3) QR Code or (4) the included website review tab. The platform provides significant print & marketing collateral to advertise its existence to your customers (OR logo, mini-business-cards, stickers). It allows customers to feedback anonymously, resulting in honest feedback, whilst still affording the business the opportunity to respond via the 2-way anonymous messaging platform (& even encourage customers to put great reviews on public sites). Reviews can be managed, selectively filtered & published to your website (or used in print collateral) like many of the major review software providers in the market. Trackable & fraud proof vouchers/coupons and or competitions/draws can be created easily and passed to customers via the system or integrated emailer.

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