Pacific Consulting Group
Business Consulting and Services • 
Menlo Park, California, United States • 21-50 Employees
Company overview
| Headquarters | Menlo Park, California, United States |
| Phone number | +16503278108 |
| Website | |
| NAICS | 5416 |
| Keywords | Focus Groups, Customer Experience, Customer Satisfaction, Customer Research, Market Research, Service Process Improvement, Service Innovation, Product Optimization, Journey Mapping, Mobile Ethnography, Customer Influencing, Strategic Decision Modeling |
| Founded | 1980 |
| Employees | 21-50 |
| Socials |
Key Contacts at Pacific Consulting Group
Holly Bird
Director, Business Development & Support
Jill Long
Director, Business Operations
Jing Xu
Owner
Jimjoe Gray
Owner
Dianna Fitisemanu
Director
Pacific Consulting Group Email Formats
Pacific Consulting Group uses 2 email formats. The most common is {first initial}{last name} (e.g., jdoe@pcgfirm.com), used 53.8% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}{last name} | jdoe@pcgfirm.com | 53.8% |
{first name}{last name} | johndoe@pcgfirm.com | 46.2% |
About Pacific Consulting Group
Pacific Consulting Group (PCG) helps companies create products and service experiences that earn high customer adoption, satisfaction, loyalty and value. We excel at developing a clear line of sight into the needs, preferences and values of customers. The company was founded in 1980 by two Stanford-trained marketers who saw an opportunity to provide more impetus to the customer satisfaction movement by developing innovative techniques with analytical rigor. Today, PCG remains a boutique customer research and innovation firm that brings smarter customer analytic and innovation solutions to the marketplace. We are based in Redwood City, California with staff around the country. We approach each project as a unique endeavor, but popular services include: • Qualitative research: mobile ethnography, focus groups, interviews, journaling • Quantitative studies and analysis: market segmentation, product optimization, customer satisfaction/loyalty • Customer experience (CX): journey mapping, CX design, and service innovation • Service process improvement: process streamlining, service operations restructuring, service/channel optimization. For more information, please contact us PCG Staff on LinkedIn, e-mail us at at info@pcgfirm.com, or visit our website: http://www.pcgfirm.com/. Call us to discuss how to fast forward to customer success.
Pacific Consulting Group revenue & valuation
| Annual revenue | $3,000,000 |
| Revenue per employee | $74,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $9,600,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Pacific Consulting Group has 7 employees across 3 departments.
Departments
Number of employees
Funding Data
Pacific Consulting Group has never raised funding before.
Pacific Consulting Group Tech Stack
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Frequently asked questions
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