Patch Customer Retention

Consumer Services • North Salt Lake, Utah, United States • 21-50 Employees

Company overview

Headquarters	60 N Cutler Drive, Suite 101, North Salt Lake City, Utah 84054, US
Phone number	+18886054429
Website	patchretention.com
NAICS	81
SIC	874
Keywords	Digital Marketing, Ecommerce, Loyalty, Retail, Marketing, Reviews, Small Business Marketing, Referrals, Customer Retention, Automated Marketing, Customer Lifetime Value, Shopify, Analytics & Insights, Customer Journeys, Sms/Email Marketing, Retention Marketing, Shopify Plus, Ipad Kiosk Application, Rfm Analysis, Retention Rates, Churn Specialists
Founded	2010
Employees	21-50
Socials

Key Contacts at Patch Customer Retention

Mckay Allen

Ceo

Cody Harris

Head Of Sales

Benjamin Oman

Cto/Cofounder

Tony Roth

Director Of Customer Success

Jim Nicholson

Director National Accounts

Nick Zurn

Director Of Fundraising

Patch Customer Retention Email Formats

Patch Customer Retention uses 5 email formats. The most common is {first name}.{last name} (e.g., john.doe@patchretention.com), used 50% of the time.

Format	Example	Percentage
{first name}.{last name}	john.doe@patchretention.com	50%
{first initial}	j@patchretention.com	38.9%
{first initial}.{last name}	j.doe@patchretention.com	5.6%
{first name}	john@patchretention.com	5.6%

About Patch Customer Retention

Patch Customer Retention | All Your Retention Tools. One Login After 12 years of helping businesses “Patch” their leaky customer buckets, CityGro is rebranding to Patch Retention, a full-service Customer Retention software designed to increase retention rates and maximize customer lifetime value. With this brand comes an elevated look, a completely redesigned management portal, along with brand new tools and features. These updates make Patch a one-stop shop for everything Customer Retention. Patch Features: An All-New Management Portal Enhanced Email and SMS Editor Customer Segmentation via RFM Analysis (Recency, Frequency, and Monetary Values) An all-new Loyalty & Rewards Widget Enhanced TextChat Refocused Dashboards Reviews and Referrals Conversion Metrics One-click Shopify Integration Existing Accounts will be transitioned over to the new management portal over the next 6 months. If you have an interest in learning more about the new Patch features or want to talk about transitioning sooner, please contact Patch at success@patchretention.com.

Patch Customer Retention revenue & valuation

Annual revenue	$1,694,563
Revenue per employee	$46,000
Estimated valuation?This valuation is estimated based on industry average for the Consumer Services industry and current estimated revenues	$5,500,000
Total funding	No funding

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Entry

Senior

Manager

Employees by Department

Patch Customer Retention has 23 employees across 5 departments.

Departments

Number of employees

Funding Data

Patch Customer Retention has never raised funding before.

Patch Customer Retention Tech Stack

Discover the technologies and tools that power Patch Customer Retention's digital infrastructure, from frameworks to analytics platforms.

6sense

Marketing automation

Cloudflare Bot Management

Security

HubSpot CMS Hub

CMS

Goober

JavaScript libraries

Envoy

Reverse proxies

Zendesk

Documentation

Cloudflare

CDN

Twitter Ads

Advertising

HubSpot Analytics

Analytics

HTTP/3

Miscellaneous

HSTS

Security

Retention.com