Pentafon
Business Consulting and Services • 
Miguel Hidalgo, Mexico City, Mexico • 1001-2000 Employees
Company overview
| Headquarters | Avenida Thiers 251, Anzures, Ciudad de México 11590, MX |
| Phone number | +528007368236 |
| Website | |
| NAICS | 5416 |
| SIC | 899 |
| Founded | 2005 |
| Employees | 1001-2000 |
| Socials |
Key Contacts at Pentafon
Cristina Mendoza
Lid Managing Director
Itzel Vargas
Director Comercial
Víctor Quiroz
Director De Command Center
Irasema Lilian Sanchez Muñoz
Director De Operaciones
Sergio Jimenez
Head Of Sales And Business Development Nearshore Division
Edmundo Olguín Serdio
Chief Technology Officer
Emmanuel Camacho
Subdirector De Operaciones
Juan Carlos Perfecto Santos
Director De Operaciones - Site Manager
Salvador Rodriguez
Sub Director Command Center
Yury Zuyin Guzman
Subdirector De Planeación Financiera
Pentafon Email Formats
Pentafon uses 4 email formats. The most common is {first name}{last name} (e.g., johndoe@pentafon.com), used 65.4% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}{last name} | johndoe@pentafon.com | 65.4% |
{first initial}{last name} | jdoe@pentafon.com | 21.5% |
{first initial}{second initial} | jo@pentafon.com | 5.6% |
{first initial}{first3} | j{first3}@pentafon.com | 3.7% |
About Pentafon
Pentafon is a leading Contact Center & Customer Experience Service Provider (CXSP). We help businesses keep their customers happy by providing a seamless omnichannel experience. With more than 19 years of experience operating Contact Centers for customer service, collection and sales, for large corporations. We have 3,200 stations in 9 centers in Mexico and Latin America, and certifications such as PCI-DSS Level 1, ISO 27001, ISO 18295, ISO 9001, Global CIC 2.0 Model, and ANSI/TIA 942 TIER II. At our company, we prioritize people above all else. We believe that companies grow and succeed when their employees, customers, and suppliers also grow and succeed. That’s why we have the best team in the market: committed, capable, and dedicated to providing excellent service to our clients. - Pentafon es el proveedor líder de centros de contacto y experiencia al cliente (CXSP). Con más de 19 años de experiencia operando Contact Centers para atención al cliente, cobranza y venta, para grandes corporaciones, ayudamos a las empresas a mantener contentos sus clientes brindándoles una experiencia omnicanal perfecta. Contamos con 3,200 estaciones en 9 centros en México y Latinoamérica, y certificaciones como PCI-DSS Nivel 1, ISO 27001, ISO 18295, ISO 9001, SOC 2, Modelo Global CIC 2.0 y ANSI/TIA 942 TIER II. Utilizamos tecnología de Genesys para brindar servicios omnicanal de alta calidad y continuidad gracias a nuestra infraestructura técnica en alta disponibilidad. En nuestra empresa priorizamos a las personas por encima de todo. Creemos que las empresas crecen y tienen éxito cuando sus empleados, clientes y proveedores también crecen y tienen éxito. Por eso contamos con el mejor equipo del mercado: comprometido, capaz y dedicado a brindar un excelente servicio a nuestros clientes.
Pentafon revenue & valuation
| Annual revenue | $3,000,000 |
| Revenue per employee | $3,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $9,600,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 1001-2000
Seniority
Employees
Employees by Department
Pentafon has 258 employees across 15 departments.
Departments
Number of employees
Funding Data
Pentafon has never raised funding before.
Pentafon Tech Stack
Discover the technologies and tools that power Pentafon's digital infrastructure, from frameworks to analytics platforms.
CDN
Analytics
Analytics
Security
JavaScript libraries
Analytics
Tag managers
CMS
JavaScript libraries
Miscellaneous
Security
Miscellaneous
Australia
Netherlands
United States
Germany
Frequently asked questions
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