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Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards Email Formats

Market ResearchFlag of GBRyde, England, United Kingdom51-100 Employees

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards Email Formats

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards uses 5 email formats. The most common is {first initial}{last name} (e.g., jdoe@performanceinpeople.co.uk), used 42.3% of the time.

FormatExamplePercentage
{first initial}{last name}
jdoe@performanceinpeople.co.uk
42.3%
{first name}{last name}
johndoe@performanceinpeople.co.uk
34.6%
{first initial}
j@performanceinpeople.co.uk
7.7%
{first name}.{last name}
john.doe@performanceinpeople.co.uk
7.7%
{first initial}.{last name}
j.doe@performanceinpeople.co.uk
3.8%

Key Contacts at Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards

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Lloyd Rae

Sales & Marketing Director

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Natalie Creed

Corporate Services Director

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Ryan Crookes

Account Director

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Lom Dolby

Account Director

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Scott Lawson

Account Director

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Nicki Ford

Account Director

Company overview

HeadquartersThe Observatory, Westridge Business Park, Ryde, Isle of Wight PO33 1FX, GB
Phone number+441983568080
Website
NAICS54191
SIC873
Keywords
Auditing, Mystery Shopping, Conference Speaking, Customer Satisfaction Surveys, Customer Service Consultancy, Customer Service Training & Coaching, Service Standards Development
Founded2000
Employees51-100
Socials

About Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards

✨ Our mission is to improve customer service across the UK. ✨ At Performance in People (PiP), we take great pride in being the UK’s largest organically grown mystery shopping company. We work with world-class brands in the automotive, retail, hospitality and house building sectors, and deliver more than 5,000 mystery shops every month! 🚗🛍️🍽️🏠 We do this by providing services specifically designed to enhance both customer experience and sales performance: ✅ Mystery Shopping ✅ Customer Service Standards Consultancy ✅ CX Training & Coaching ✅ Audits ✅ Contact Centre Support Services With over 25 years of knowledge and expertise, we strive to deliver exceptional results that deliver real changes for our clients, defined through our core values: ⭐ We are a great company to work for ⭐ We get the job done ⭐ We continuously improve Through our award winning BMS® methodology and our unique in-house CX Lab, we aim to revolutionise the way companies understand and engage with their customers.

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Manager
Entry
Director

Employees by Department

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards has 19 employees across 6 departments.

Departments

Number of employees

Funding Data

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards has never raised funding before.

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards Tech Stack

Discover the technologies and tools that power Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards's digital infrastructure, from frameworks to analytics platforms.

Slick

Slick

JavaScript libraries

Yii

Yii

Web frameworks

Vimeo

Vimeo

Video players

PWA

PWA

Miscellaneous

Htmx

Htmx

JavaScript libraries

Sprig plugin

Sprig plugin

UI frameworks

Cloudflare

Cloudflare

CDN

Apache HTTP Server

Apache HTTP Server

Web servers

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

Google Analytics

Google Analytics

Analytics

YouTube

YouTube

Video players

Frequently asked questions

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards is located in Ryde, England, GB.
You can reach Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards at +441983568080.
Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards was founded in 2000, making it 26 years old. The company has established itself as a significant player in its industry over this time.
Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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