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About PJN Training and Development

“People - even experienced people are only as good as their training. You have to share the story with them so they can share it with your guests and clients” Formed in London in 2007 PJN quickly established themselves as learning and development specialists for the international hospitality and retail arena. We were delighted to be given the opportunity to work with some of the UK’s foremost hospitality and retail brands. Following our success in the UK we spread our wings and headed overseas to Europe, Africa, India, and South America to assist in resort openings and deliver workshops and seminars. In 2008 we added a small boutique style B&B in sunny Devon to our portfolio where we now operate. We believe that EXPERIENCE IS EVERYTHING Today’s consumers expect an experience regardless of occasion, price point or venue. Our speciality is EMOTIVE ENGAGEMENT. We work with hospitality professionals who want to connect with their guests and clients. Our workshops are created specifically for our client’s needs. These include motivational leadership, communication, and soft skills, cultural awareness, maximising sales opportunities, and service excellence and professional impact. By creating bespoke and imaginative learning solutions we enable your teams to build authentic relationships with your guest and clients. We focus on delivering defined, measurable results that inspire and motivate your teams to be the very best they can be.

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