Pollux BPO

Business Consulting and Services • Lancaster, California, United States • 1-10 Employees

Company overview

Headquarters	Lancaster, California, United States
Phone number	+16264633722
Website	polluxbpo.com
Keywords	Customer Service, Social Media Management, Email Support, Chat Support, Omnichannel Business Strategies
Founded	2020
Employees	1-10
Socials

Key Contact at Pollux BPO

Ivan Rubio

Owner

About Pollux BPO

• Detail-oriented Inshore and offshore contact center offering 10 years of customer service experience. Dedicated to thoroughly and accurately resolving customer concerns with forward-thinking and knowledgeable solutions. Adept at mentoring new employees on processes and policies in support of team and business objectives. • We implement processes to accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. • Cheerful and upbeat talent and associates with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues. • Bilingual Customer Service Representatives with proven ability to quickly and effectively resolve complaints and issues. Well-trained and composed in busy call center settings. Enthusiastic online chat specialists experienced in process management and offering great writing skills. • Assist end-users with complex technical issues. Communicate complicated concepts in clear manner. Great at resolving inquiries via chat support.

Pollux BPO revenue & valuation

Annual revenue	$513,330
Revenue per employee	$86,000
Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues	$1,700,000
Total funding	No funding

Employees by Management Level

Total employees: 1-10

Seniority

Employees

Manager

Entry

Founder/Owner

Employees by Department

Pollux BPO has 2 employees across 2 departments.

Departments

Number of employees

Funding Data

Pollux BPO has never raised funding before.

Pollux BPO Tech Stack

Discover the technologies and tools that power Pollux BPO's digital infrastructure, from frameworks to analytics platforms.

Astra

WordPress themes

Underscore.js

JavaScript libraries

Elementor Header & Footer Builder

WordPress plugins

Site Kit

Analytics

WPForms

Form builders

Elementor

Page builders

jQuery Migrate

JavaScript libraries

jQuery

JavaScript libraries

HubSpot Analytics

Analytics

PHP

Programming languages

Google AdSense

Advertising

Calendly

Appointment scheduling

Frequently asked questions

Pollux BPO is located in Lancaster, California, US.

You can reach Pollux BPO at +16264633722.

Pollux BPO was founded in 2020, making it 6 years old. The company has established itself as a significant player in its industry over this time.

Pollux BPO has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at Pollux BPO

Ivan Rubio

Owner

4.8

40,000 users