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About PRO Consulting Maria Wolińska

PRO Consulting creates management’s and employees’ involvement in the process of change, continuous improvement and organizational development. PRO Consulting –is ready to assist your company in: - Change Management – strategic goals of change, new business models, organizational merges, innovations, Project Management, Project Management Office - Coaching - continuous improvement - quality methods and tools, Key Performance Indicators, organiza-tional culture surveys, , creation of the organizational values system - process management – definitions, mapping, measures, process improvement, process owners, process management system (Cross Functional Process Improvements, Lean, Six Sigma) - removing functional siloses, improvement of cross-functional communication and processes, cross-functional teamwork - Customer Care, internal and external customer satisfaction surveys – project and implementa-tion, customer feedback analysis and improvement initiatives -- moderating and leading groups - problem solving, brainstorming, improved business products and processes, monitoring of the timely change implementation - trainings, presentations, lectures on Change Management, quality, coaching, process manage-ment, building customers’ loyalty -Brainstorming

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