


Publishers Service Associates Email Formats
Media Production and Publishing • Williamsport, Pennsylvania, United States • 21-50 Employees
Publishers Service Associates Email Formats
Publishers Service Associates uses 5 email formats. The most common is {first name}.{last name}@company.com (e.g., john.doe@company.com), used 45.6% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name}@company.com | john.doe@company.com | 45.6% |
{first name initial}{last name}@company.com | {first name initial}doe@company.com | 22.3% |
{first name}@company.com | john@company.com | 15.1% |
{first name}{last name}@company.com | johndoe@company.com | 9.8% |
{first name}_{last name}@company.com | john_doe@company.com | 7.2% |
Key Contacts at Publishers Service Associates
Joanne Hecknauer
Director Of Fulfillment/New Client Acquistions
Bonnie Ford
Client Services Director
Company overview
| Headquarters | 2406 Reach Road, Williamsport, Pennsylvania 17701, US |
| Phone number | +16178526413 |
| Websites | |
| SIC | 733 |
| Keywords | E-Commerce, Web Services, Customer Service, Product Fulfillment, Magazine Subscription Fulfillment, Outbound Calling Center |
| Founded | 1998 |
| Employees | 21-50 |
| Socials |
About Publishers Service Associates
PSA offers magazine subscription services to many specialty magazines; subscription fulfillment for association memberships and donors, fulfillment services for newsletters, journals, events, books, binder services, site-licensed products and more. We offer circulation fulfillment and magazine subscription services to consumer publications, business to business, institutional and single subscribers, agency accounts and online as well as custom subscriptions. Specialty publishers require attention to detail, expert database management, adherence to specific policies, knowledgeable service, and top-notch quality control processes. We meet all their criteria and more. PSA offers Outbound Teleservices/Telemarketing: renewals, requalification calls for BPA or AAM Audits, special cross and upsells, market surveys, accounts receivable, soft collections, conference/webinar sales and support. We are not “dial for dollars” - all of our calling is “soft-touch," conversational calling. Our professionals do not use scripts. Depending on the list, our center has been averaging a 30 to 60% contact rate. Many of our clients are seeing up to an 80% return on their investment; and on collections with higher dollar pricing, a 95% return. PSA is one of the only full-service bureaus that offers a “Profit Center” for publishers! PSA also gives you access to your subscriber and product data instantly with PSA Complete, our proprietary database management web portal supported by circulation professionals. Imagine logging in to your circulation dashboard in the morning- see your current statistics, revenue and more. Refresh as the day goes on and see your orders being processed and pull reports in minutes. But PSA Complete does so much more. Marketing savvy website subscriber self-help functions, alerts subscribers if their subscriber is getting close to expiration, when they change their address, buy a gift subscription, or renew online.
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Publishers Service Associates has 20 employees across 4 departments.
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Number of employees
Funding Data
Publishers Service Associates has never raised funding before.
Publishers Service Associates Tech Stack
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