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About Radiance Doors Limited

Radiance Doors is a family business with family values. The Directors, Richard and Claire have been in the window and door industry for a combined total of forty plus years and are very much hands on. Radiance Doors supply and install Composite Doors, PVC and Aluminium Windows & Doors and Bi-Folding Doors. Richard has held senior roles in various related businesses and has built up a strong understanding of what excellent customer service means. “We want to be something more than just another door and window supplier. With so many offerings on the market Radiance Doors focus on offering friendly advice and guidance, quality products, value for money and honest customer service. We don’t employ high pressure sales and marketing techniques and we don’t just fit and forget. Our aim is to build up a strong base of customers that has grown through recommendations of others, a testament to the way we operate” Claire has held operations and customer service roles and understands what is important to anybody buying and a door or windows installed. “Whether for aesthetics, security or energy efficiency. It’s not about selling and fitting as many doors and windows as we can. For us its being able to make a real difference to someone’s house. We have created a simple sales, survey and fitting process that has been specifically tailored to the customers’ needs. Sales and service appointments during the day, night or weekends. Fitting appointments during the day or weekends. Effective communication of choice (including text or email confirmations) at all stages. Easy payment methods of cash, bank transfer or cheque”

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