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Resonate CX

Resonate CX

Software DevelopmentFlag of AUSydney, New South Wales, Australia51-100 Employees

Company overview

HeadquartersL18, 111 Pacific Highway, North Sydney, New South Wales 2060, AU
Phone number+61299579400
Websites
Keywords
Customer Experience, NPS, Customer Satisfaction, Customer Experience Measurement, Net Promoter Score, Voice Of Customer, Csat, Net Promoter System, Customer Satisfaction Measurement, Customer Advocacy Measurement, Customer-Centric Operations, Cx Solutions
Founded2001
Employees51-100
Socials

Key Contacts at Resonate CX

Flag of AU

Jacob Kandathil

Head Of Product And Marketing

Flag of GB

Paul Stubley

Sales Director

Flag of AU

Joris Dries

Cto & Co-Founder

Flag of AU

Kevin Chen

Software Engineer Ii & Product Owner

Resonate CX Email Formats

Resonate CX uses 5 email formats. The most common is {first initial}{last name} (e.g., jdoe@resonatesolutions.com.au), used 40.4% of the time.

FormatExamplePercentage
{first initial}{last name}
jdoe@resonatesolutions.com.au
40.4%
{first name}.{last name}
john.doe@resonate.cx
34.1%
{first name}{last name}
johndoe@resonatesolutions.com.au
21.3%
{first initial}.{last name}
j.doe@resonate.cx
4.3%

About Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line. Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate.CX's platform is designed to systematically improve customer experience. We’ve built one of the world’s leading VoC, VoE, and Experience Management – platforms that empower delightful experiences and drive revenue for our customers across industries, for brands that want to take the lead using the “experience advantage.”

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Resonate CX revenue & valuation

Annual revenue$4,791,080
Revenue per employee$86,000
Estimated valuation?$15,400,000
Total fundingNo funding

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Entry
Manager
Head

Employees by Department

Resonate CX has 45 employees across 11 departments.

Departments

Number of employees

Funding Data

Resonate CX has never raised funding before.

Resonate CX Tech Stack

Discover the technologies and tools that power Resonate CX's digital infrastructure, from frameworks to analytics platforms.

Segment

Segment

Customer data platform

Slick

Slick

JavaScript libraries

WP Rocket

WP Rocket

Caching

Hotjar

Hotjar

Analytics

Microsoft 365

Microsoft 365

Email

jQuery Migrate

jQuery Migrate

JavaScript libraries

Cloudflare

Cloudflare

CDN

jQuery

jQuery

JavaScript libraries

GeneratePress

GeneratePress

WordPress themes

SVG Support

SVG Support

WordPress plugins

HTTP/3

HTTP/3

Miscellaneous

PHP

PHP

Programming languages

Frequently asked questions

Resonate CX is located in Sydney, New South Wales, AU.
You can reach Resonate CX at +61299579400.
Resonate CX was founded in 2001, making it 25 years old. The company has established itself as a significant player in its industry over this time.
Resonate CX has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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