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Response BPO

Response BPO Email Formats

Business Consulting and ServicesFlag of ZADurban, KwaZulu-Natal, South Africa201-500 Employees

Response BPO Email Formats

Response BPO uses 5 email formats. The most common is {first name} (e.g., john@response-bpo.com), used 66.7% of the time.

FormatExamplePercentage
{first name}
john@response-bpo.com
66.7%
{first name}.{last name}
john.doe@13tencontactcentre.com
30%
{first initial}.{last name}
j.doe@response-bpo.com
2.2%
{first initial}{last name}
jdoe@response-bpo.com
1.1%

Key Contact at Response BPO

Company overview

HeadquartersDurban, KwaZulu-Natal, South Africa
Website
NAICS541611
Keywords
Customer Service, Back Office, Outsourcing, Telemarketing, BPO, Debt Collection, Lead Generation, Telesales, Inbound, Retentions, Live Transfers
Founded2011
Employees201-500
Socials

About Response BPO

Elevate your CX Response BPO offers a range of Smart Outsourcing solutions, using a combination of a highly skilled workforce and innovative technologies to achieve the best results. We are specialized in providing world-class services in: Customer Service, Customer Experience (CX), Patient Support, Sales, Appointment Setting, Live Transfers, Back-Office, Concierge and Debt Collection services. Our contact center location: Durban, South Africa Offices: Amsterdam, The Netherlands Smart Outsourcing delivers significant benefits, enabling businesses to focus upon their core competencies whilst increasing efficiency and reducing costs. • 20+ years call center & CX experience • Quality call center operation in South Africa • Specialized in Customer Service, Debt Collection & Sales • Modern tailored training & development programs • Optimum 24/7/365 Support • RPA call center automation software • Tier 1 Telecommunication and IT Infrastructure • Specialized in Healthcare, Utilities, Travel, Insurance, Finance, Telecom, Retail Our Services • Inbound / Outbound/ Webchat • Customer Service • Customer Experience (CX) • Patient Support Services • Debt Collection • Customer Acquisition & Retention • Live Transfers • Appointment Setting • Quality Assurance • Legal process outsourcing • Billing and Back-office Operations

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Manager
Entry
Director

Employees by Department

Response BPO has 50 employees across 10 departments.

Departments

Number of employees

Funding Data

Response BPO has never raised funding before.

Response BPO Tech Stack

Discover the technologies and tools that power Response BPO's digital infrastructure, from frameworks to analytics platforms.

Apache HTTP Server

Apache HTTP Server

Web servers

Twitter Emoji

Font scripts

MediaElement.js

MediaElement.js

Video players

reCAPTCHA

reCAPTCHA

Security

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

WP Rocket

WP Rocket

Caching

WordPress

WordPress

Blogs

MySQL

MySQL

Databases

RSS

RSS

Miscellaneous

Priority Hints

Priority Hints

Performance

Microsoft 365

Microsoft 365

Email

Frequently asked questions

Response BPO is located in Durban, KwaZulu-Natal, ZA.
Response BPO was founded in 2011, making it 15 years old. The company has established itself as a significant player in its industry over this time.
Response BPO has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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