Riptide
Technology, Information and Internet • 
San Francisco, California, United States • 11-20 Employees
Company overview
| Headquarters | 846 Harrison St, Suite 200, San Francisco, California 94107, US |
| Phone number | +16504092352 |
| Website | |
| SIC | 737 |
| Keywords | Customer Loyalty, Customer Service, Artificial Intelligence, AI, Field Service Support, Customer Success, Customer Advocacy, Delivery Support, Ai Agent, Generative Ai, Agentic Ai, Ai Customer Advocate |
| Founded | 2019 |
| Employees | 11-20 |
| Socials |
Key Contacts at Riptide
Doug Marinaro
Ceo/Co-Founder
Patrick Banta
President/Co-Founder
Riptide Email Formats
Riptide uses 3 email formats. The most common is {first initial} (e.g., j@riptidehq.com), used 44.4% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial} | j@riptidehq.com | 44.4% |
{first name}.{last name} | john.doe@riptidehq.com | 33.3% |
{first initial}.{last name} | j.doe@riptidehq.com | 22.2% |
About Riptide
Riptide: Inventors of the AI Customer Advocate. Riptide envisions a world free of customer support, where AI Customer Advocacy delivers perfect outcomes for every customer, every time. We’re redefining what AI means for customer service, field operations, and delivery experiences. AI Customer Advocacy is a new category of enterprise AI where agents don’t frustrate, they champion customer needs by working across your existing systems and human teams to meet objectives. In a world where service complexity is rising and customer expectations are higher than ever, traditional AI agents fall short—automating canned responses and deadends rather than resolving issues with care and coordination. Riptide exists to change that. Our patented flagship product, Ripley, is the industry’s first AI Customer Advocate. Unlike scripted bots or knowledge-base search agents, Ripley champions the customer—navigating systems, collaborating with human experts, and resolving real-world issues through intelligent orchestration and simultaneous, multiparty communications. The results speak for themselves: ✅ 10x faster response times ✅ 50% reduction in handle time ✅ 4%+ lift in CSAT ✅ 20% improvement in human agent retention To learn how Riptide can transform your customer communications and engagement, visit www.riptidehq.com.
Riptide revenue & valuation
| Annual revenue | $1,368,880 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Technology, Information and Internet industry and current estimated revenues | $4,400,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 11-20
Seniority
Employees
Employees by Department
Riptide has 7 employees across 4 departments.
Departments
Number of employees
Funding Data
Riptide has never raised funding before.
Riptide Tech Stack
Discover the technologies and tools that power Riptide's digital infrastructure, from frameworks to analytics platforms.
Security
CMS
JavaScript libraries
JavaScript libraries
Reverse proxies
CDN
Advertising
Payment processors
JavaScript libraries
Analytics
Miscellaneous
Security
United Kingdom
South Africa
Italy
CanadaFrequently asked questions
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