Satmetrix

Software Development • San Mateo, California, United States • 51-100 Employees

Company overview

Headquarters	1820 Gateway Drive, Suite 300, San Mateo, CA 94404, US
Phone number	+18888002313
Website	satmetrix.com
SIC	873
Keywords	Saas, Analytics, Customer Experience, NPS, Software, CEM, Voice Of The Customer, Customer Retention, CX, Net Promoter Score, VOC, Feedback Management, Net Promoter, Customer Feedback Management, Omnichannel Customer Experience, Holistic Voc
Founded	1997
Employees	51-100
Socials

Key Contacts at Satmetrix

Christina Ravaglia

Senior Director, Training And Documentation

Joan Gurasich

Director, Account Management

Amy Madsen

Owner

Satmetrix Email Formats

Satmetrix uses 2 email formats. The most common is {first initial}.{last name} (e.g., j.doe@satmetrix.com), used 66.7% of the time.

Format	Example	Percentage
{first initial}.{last name}	j.doe@satmetrix.com	100%

About Satmetrix

NICE Satmetrix holistic Voice of the Customer (VOC) solution powers enterprises to combine and analyze millions of customer interactions, solicited feedback, and operational data to uncover blind spots, increase customer satisfaction, and improve agent performance. The world’s leading VOC solution for organizations that rely on the strategic value of the contact center, NICE Satmetrix VOC enables companies of all sizes across the globe to act on feedback and transform the customer experience at scale. A complete VOC solution unified with CXone and the NICE portfolio, NICE Satmetrix delivers superior analytics to operationalize feedback on the frontline and across the comprehensive customer journey.

Satmetrix revenue & valuation

Annual revenue	$45,000,000
Revenue per employee	$518,000
Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues	$144,000,000
Total funding	$1,500,000

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Entry

Manager

Senior

Employees by Department

Satmetrix has 48 employees across 8 departments.

Departments

Number of employees

Funding Data

Explore Satmetrix's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2013-10-01	1	$1,500,000

Funding Insights

$1,500,000

Total funding amount

$1,500,000

Most recent funding amount

Number of funding rounds

Satmetrix Tech Stack

Discover the technologies and tools that power Satmetrix's digital infrastructure, from frameworks to analytics platforms.

Segment

Customer data platform

reCAPTCHA

Security

Node.js

Programming languages

Swiper

JavaScript libraries

PyScript

Miscellaneous

ServiceNow

Miscellaneous

Google Analytics

Analytics

BrightEdge

SEO

Linkedin Insight Tag

Analytics

Next.js

JavaScript frameworks

Google Tag Manager

Tag managers

Nginx

Reverse proxies

Frequently asked questions

Satmetrix is located in San Mateo, California, US.

You can reach Satmetrix at +18888002313.

Satmetrix was founded in 1997, making it 29 years old. The company has established itself as a significant player in its industry over this time.

Satmetrix has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.

Satmetrix has raised a total of $1,500,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.