SCALIVO – Customer Service That Cuts Costs, Not Quality
Business Consulting and Services • 
Berlin, Berlin, Germany • 51-100 Employees
Company overview
| Headquarters | Berlin, Berlin, Germany |
| Phone number | +4915164405527 |
| Website | |
| NAICS | 541611 |
| Keywords | Digital Transformation, Back Office Support, Customer Support, Data Processing, Customer Experience, Customer Satisfaction, Virtual Assistance, Accounting Services, Customer Service, Operational Excellence, Strategic Advisory, Data Entry Services, Customer Success, Process Optimisation, Data Analysis And Reporting, Knowledge Base Improvement |
| Founded | 2022 |
| Employees | 51-100 |
| Socials |
Key Contacts at SCALIVO – Customer Service That Cuts Costs, Not Quality
Stephen Delisle
Managing Director
Sander Bohlen
Managing Director
SCALIVO – Customer Service That Cuts Costs, Not Quality Email Formats
SCALIVO – Customer Service That Cuts Costs, Not Quality uses 3 email formats. The most common is {first name} (e.g., john@scalivo.co), used 66.7% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name} | john@scalivo.co | 66.7% |
{first name}.{last name} | john.doe@scalivo.co | 19.4% |
{first initial} | j@scalivo.co | 13.9% |
About SCALIVO – Customer Service That Cuts Costs, Not Quality
DRAMATICALLY CUT CUSTOMER SERVICE COSTS WITHOUT COMPROMISING QUALITY SCALIVO specialises in multilingual, 24/7 written customer service for Europe’s leading ecommerce brands. With SCALIVO, your customers receive fast, friendly support at a fraction of the cost. Our model scales effortlessly while maintaining the high-quality customer experience your brand is known for. AFFORDABLE, TRANSPARENT, AND HIGH-QUALITY SERVICE At SCALIVO, you only pay for resolved tickets—no hidden fees, no surprises. Our transparent per-closed-ticket pricing maximises value while delivering consistent, high-quality service. Our remote-first approach ensures fast response times, high CSAT scores, and flexibility to handle 5,000 to 50,000 tickets per month, all aligned with your brand voice. A HUMAN-FIRST APPROACH TO CUSTOMER SERVICE We combine advanced tools with a motivated team, primarily based in Ukraine, to deliver accurate and empathetic solutions. Our well-compensated agents are committed to enhancing your brand’s reputation and building loyalty through exceptional service. At SCALIVO, customer service goes beyond resolving issues—it’s about creating meaningful interactions that enhance your brand. HOW SCALIVO WORKS With no long-term contracts and a 30-day free trial, we make it easy to experience the SCALIVO difference. Schedule an introductory call, start your trial, and review the results to see how we deliver superior service at a fraction of the cost. READY TO ELEVATE YOUR CUSTOMER EXPERIENCE? Visit scalivo.co or email us at hello@scalivo.co to get started now.
SCALIVO – Customer Service That Cuts Costs, Not Quality revenue & valuation
| Annual revenue | $5,646,630 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $18,100,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 51-100
Seniority
Employees
Employees by Department
SCALIVO – Customer Service That Cuts Costs, Not Quality has 26 employees across 4 departments.
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Number of employees
Funding Data
SCALIVO – Customer Service That Cuts Costs, Not Quality has never raised funding before.
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