


Schaman
Software Development • Las Rozas de Madrid, Community of Madrid, Spain • 21-50 Employees
Company overview
| Headquarters | Camino de las Ceudas 2, 1ºR, Las Rozas, Madrid 28232, ES |
| Website | |
| Keywords | Ftth, LTE, Customer Experience, CRM, Artificial Intelligence, Big Data, ACS, Automation, Digital Transformation, Process Optimization, Troubleshooting, Automated Diagnosis, Digital Customer Care, Gen Ai |
| Founded | 2008 |
| Employees | 21-50 |
Key Contact at Schaman
Eduardo Belda
Ceo & Co-Founder
Schaman Email Formats
Schaman uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@schaman.com), used 58.6% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@schaman.com | 58.6% |
{first initial}.{last name} | j.doe@schaman.com | 24.1% |
{first initial}.{second initial} | j.o@schaman.com | 17.2% |
About Schaman
We are experts in automating customer service processes using AI technologies. Our AI3 concept allows us to optimize the benefits derived from these technologies in three areas that multiply their effects on customer service: 1. Generative AI - We integrate the most advanced generative AI to autonomously resolve customers' generic inquiries, through automatic natural conversations that generate real value. 2. Data orchestration AI - Our technology enables the resolution of customer problems or needs by accessing service data in real-time to provide a specific, efficient, and personalized response to each customer's situation. 3. Root Cause discovery AI -for the early detection of new customer situations or problems: Through advanced clustering algorithms, we discover potential new issues to identify their root causes and resolve them automatically. Companies such as Vodafone, MAsmóvil, Entel, and Claro have already embraced this new way of managing customer service, achieving double-digit improvements in the most important KPIs for their business. Visit our website: www.schaman.com
Schaman revenue & valuation
| Annual revenue | $4,106,640 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $13,200,000 |
| Total funding | $1,100,000 |
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Schaman has 23 employees across 9 departments.
Departments
Number of employees
Schaman Tech Stack
Discover the technologies and tools that power Schaman's digital infrastructure, from frameworks to analytics platforms.
Security
CMS
JavaScript libraries
JavaScript libraries
Analytics
Reverse proxies
JavaScript libraries
CDN
JavaScript libraries
Analytics
Advertising
Miscellaneous
Frequently asked questions
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