Secret Shopper® Revenue

Market Research • Golden Valley, Minnesota, United States • 51-100 Employees

Secret Shopper® revenue & valuation

Annual revenue	$8,042,587
Revenue per employee	$87,000
Estimated valuation?This valuation is estimated based on industry average for the Market Research industry and current estimated revenues	$25,800,000
Total funding	No funding

Key Contact at Secret Shopper®

Nick Beauchene

Vice President Operations

Company overview

Headquarters	Golden Valley, Minnesota, United States
Phone number	+17635251460
Website	secretshopper.com
NAICS	54191
SIC	873
Keywords	Market Intelligence, Customer Loyalty, Customer Satisfaction, Market Research, Customer Experience, Mystery Shopping, Secret Shopping, Cx Analytics
Founded	1990
Employees	51-100
Socials

Secret Shopper® Email Formats

Secret Shopper® uses 2 email formats. The most common is {first name}{last name} (e.g., johndoe@secretshopper.com), used 57.1% of the time.

Format	Example	Percentage
{first name}{last name}	johndoe@secretshopper.com	57.1%
{first initial}{last name}	jdoe@secretshopper.com	42.9%

About Secret Shopper®

GLOBAL MYSTERY SHOPPING & CX AUDITS Serving US & Europe for 30+ years—enhancing business growth through superior customer experience. Mystery shopping, when done with the right partner, is a powerful market research method to assess and improve customer experience, operational standards, and employee performance across diverse industries. For over 30 years, Secret Shopper® has delivered accurate, actionable data and CX analytics that drive measurable results across customer-focused industries. What sets us apart: ✅AI-driven, customizable reporting and intuitive client platform ✅Tailored CX audit programs by industry, aligned to business objectives ✅End-to-end journey evaluations (online, in-person, phone, service appointments) ✅Actionable analytics, cross-industry benchmarks, and compliance monitoring What you gain 🏆Higher customer satisfaction (NPS/CSAT) and loyalty. 🏆Clear priorities for service improvements and training. 🏆Proven impact on sales, service quality, and regulatory compliance. Partner with us to unlock powerful, data‑driven insights into your customer experience—elevate satisfaction, fuel growth, and stay compliant with ease🚀 #MysteryShopping #CustomerExperience #CXAudits #Compliance #RetailAnalytics #SecretShopper

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Entry

Manager

Vice President

Employees by Department

Secret Shopper® has 7 employees across 6 departments.

Departments

Number of employees

Funding Data

Secret Shopper® has never raised funding before.

Secret Shopper® Tech Stack

Discover the technologies and tools that power Secret Shopper®'s digital infrastructure, from frameworks to analytics platforms.

reCAPTCHA

Security

Amazon SES

Windows Server

Operating systems

PWA

Miscellaneous

Microsoft Application Insights

RUM

jQuery

JavaScript libraries

HSTS

Security

Google Analytics

Analytics

YouTube

Video players

Bootstrap

UI frameworks

Linkedin Insight Tag

Analytics

Google Hosted Libraries

CDN

Frequently asked questions

Secret Shopper® is located in Golden Valley, Minnesota, US.

You can reach Secret Shopper® at +17635251460.

Secret Shopper® generates an estimated annual revenue of $8,042,587. This revenue figure reflects the company's market position and business performance in its industry.

Secret Shopper® has an estimated valuation of $25,800,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.

Secret Shopper® was founded in 1990, making it 36 years old. The company has established itself as a significant player in its industry over this time.

Secret Shopper® has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at Secret Shopper®

Nick Beauchene

Vice President Operations

4.8

40,000 users