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About Service ID

Service ID makes service line inventories fast, simple, and accurate. Instead of sending surveys that get ignored, utilities can now ask customers to snap a quick photo. Our AI identifies pipe materials with no inspectors and no guesswork. It’s faster than traditional methods, dramatically more cost-effective, and delivers higher response rates from homeowners. At Service ID, our vision is a future where every household has access to safe, lead-free drinking water. By helping utilities accurately identify and eliminate lead service lines, we protect the health of children and families, build lasting trust between communities and their water providers, and support a more transparent and efficient public infrastructure system.

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