Service Metrics Group

Hospitality • Plano, Texas, United States • 1-10 Employees

Company overview

Headquarters	PO Box 861361, Plano, TX 75086, US
Website	servicemetricsgroup.com
NAICS	72
SIC	873
Keywords	Quality Assurance, Mystery Shopping, Hospitality, Luxury, Measurement
Founded	2012
Employees	1-10
Socials

Key Contact at Service Metrics Group

Robb A. Scott

Owner/Partner

Service Metrics Group Email Formats

Service Metrics Group uses 1 email format. The most common is {first initial}{last name} (e.g., jdoe@servicemetricsgroup.com), used 100% of the time.

Format	Example	Percentage
{first initial}{last name}	jdoe@servicemetricsgroup.com	100%

About Service Metrics Group

Service Metrics Group is a leading global provider of customer experience measurement solutions serving a variety of organizations and industries including hospitality, gaming, travel, tourism, retail, and entertainment. Services include quality assurance and on-site inspections, customer satisfaction and feedback solutions, and online reputation management and review site monitoring. Service Metrics Group is a privately-held company headquartered in Dallas/Fort Worth, with a satellite office in Hong Kong, and operations worldwide.

Service Metrics Group revenue & valuation

Annual revenue	$4,510,324
Revenue per employee	$1,128,000
Estimated valuation?This valuation is estimated based on industry average for the Hospitality industry and current estimated revenues	$14,500,000
Total funding	No funding

Employees by Management Level

Total employees: 1-10

Seniority

Employees

Founder/Owner

Funding Data

Service Metrics Group has never raised funding before.

Service Metrics Group Tech Stack

Discover the technologies and tools that power Service Metrics Group's digital infrastructure, from frameworks to analytics platforms.

MediaElement.js

Video players

reCAPTCHA

Security

Cloudflare Bot Management

Security

Vimeo

Video players

scrollreveal

JavaScript libraries

Cloudflare

CDN

jQuery

JavaScript libraries

Weebly

CMS

Hammer.js

JavaScript libraries

PHP

Programming languages

Google Analytics

Analytics

GoDaddy

Hosting

Frequently asked questions

Service Metrics Group is located in Plano, Texas, US.

Service Metrics Group was founded in 2012, making it 14 years old. The company has established itself as a significant player in its industry over this time.

Service Metrics Group has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at Service Metrics Group

Robb A. Scott

Owner/Partner

4.8

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