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About ServiceMaster Commercial Building Maintenance

Why ServiceMaster Clean? For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other. We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results We Are Committed to our customers and are guided In all we do by their needs. We Are Complete and seek to provide exceptional service and engage in proactive behavior. We Are Driven to pursue the highest standards and continuously improve in all aspects of our business. We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction. From initial contact to project completion, our priority is your satisfaction To ensure we always deliver on what we say, we use the Tell ServiceMaster program, which is designed to measure customer satisfaction and help improve customer loyalty. We use this program to survey customers at the end of every job and then use the results to improve our service, train our employees and ensure that our customers are satisfied with the work we performed. A thorough process that ensures the best results As professionally dedicated janitorial service providers, we consider ourselves to be an extension of your business operation. We are committed to an attitude of ensuring satisfaction, monitoring progress and communicating with all of our commercial customers. We deliver the best by providing superior standards that include: A documented inspection system for quality control An electronic time keeping system to ensure buildings are properly cleaned Each of our franchise businesses are locally owned and operated with 100% of our staff living in the communities we serve.

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