ServiceOcean

IT Services and IT Consulting • Kreis Centrum, St Gallen, Switzerland • 21-50 Employees

Company overview

Headquarters	Multergasse 11, Sankt Gallen, 9000, CH
Phone number	+492219881690
Website	serviceocean.com
NAICS	5415
SIC	738
Keywords	Servicecenter, Callcenter, Kundenservice, Behavioral Science, Kostensenkung, Warteschleife, Kennzahlen, Erreichbarkeit, Termin-Rückruf, Virtuelles Warten
Founded	2013
Employees	21-50
Socials

Key Contacts at ServiceOcean

Thomas Addison

Ceo & Co-Founder

Svenja Raschka

Head Of Sales

Alexander Schagen

Founder & Evangelist

Max Christian Spillmann

Head Of Sales Switzerland & Benelux

Sandro Ruch

Cto / Head Of Product & Infrastructure

ServiceOcean Email Formats

ServiceOcean uses 3 email formats. The most common is {last name} (e.g., doe@serviceocean.com), used 42.1% of the time.

Format	Example	Percentage
{last name}	doe@serviceocean.com	42.1%
{first initial}.{last name}	j.doe@serviceocean.com	39.5%
{first name}.{last name}	john.doe@serviceocean.com	18.4%

About ServiceOcean

ServiceOcean steht seit 2013 für 100 % Erreichbarkeit im Inbound Servicecenter. Die Digitale Warteschleife mit KI nutzt Behavioral Science und bietet Anrufern erstmals Alternativen zum Auflegen und Wiederwählen an. Anrufer entscheiden zwischen Termin-Rückrufen, virtuellem und freiwilligem Warten. Damit schafft die Software (SaaS) einen Kostenvorteil für Erreichbarkeit von 85 % bei sprunghaft besseren Kennzahlen und messbar mehr Zufriedenheit. ServiceOcean ist der beste Partner für Erreichbarkeit und der schnellste Weg in die neue Servicewelt.

ServiceOcean revenue & valuation

Annual revenue	$1,500,000
Revenue per employee	$35,000
Estimated valuation?This valuation is estimated based on industry average for the IT Services and IT Consulting industry and current estimated revenues	$4,800,000
Total funding	No funding

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Entry

Manager

Head

Employees by Department

ServiceOcean has 31 employees across 10 departments.

Departments

Number of employees

Funding Data

Explore ServiceOcean's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2020-02-15	3	N/A

Funding Insights

Number of funding rounds

ServiceOcean Tech Stack

Discover the technologies and tools that power ServiceOcean's digital infrastructure, from frameworks to analytics platforms.

Gravity Forms

Form builders

WP Rocket

Caching

Cookie Control

Cookie compliance

Tailwind CSS

UI frameworks

Google Maps

Maps

Microsoft 365

jQuery Migrate

JavaScript libraries

Cloudflare

CDN

Salesforce Marketing Cloud Account Engagement

Marketing automation

Atlassian Statuspage

Issue trackers

jQuery

JavaScript libraries

Apple iCloud Mail

Webmail

Frequently asked questions

ServiceOcean is located in Kreis Centrum, St Gallen, CH.

You can reach ServiceOcean at +492219881690.

ServiceOcean was founded in 2013, making it 13 years old. The company has established itself as a significant player in its industry over this time.

ServiceOcean has approximately 21-50 employees. The company continues to grow its workforce to support its business operations and expansion.