SERVICEWARE
Software Development • 
Serviceware-Kreisel 1, Idstein, Germany • 201-500 Employees
Company overview
| Headquarters | Serviceware-Kreisel 1, Idstein, Hesse 65510, DE |
| Phone number | +441276402345 |
| Websites | |
| Keywords | Knowledge Management, Financial Management, Service Management, Managed Services, Data Management, Itsm, Systems Management, Security Management, It Infrastructure Services, It Financial Management, Customer Service Management, Technology Business Management, Hr Service Management, Strategic Service Consulting, Facility Service Management, It Sevice Management, Tbm Technology Business Management, Itfinance |
| Founded | 1998 |
| Employees | 201-500 |
| Socials |
Key Contacts at SERVICEWARE
Tim Ebner
Sales Director
Joerg Wassink
Group Director Data-Driven Marketing
Dominic Kempf
Area Sales Director
Sam Wilson
Strategic Sales Director & Uk Gm
Lars Linden
Sales Director Large Enterprise
Nicolas Gascard
Director Sales
Dean Frost
Global Account Director
Christian Bindeballe
Product Owner
Luca Barbone
Product Owner
Hendrik Bünder
Group Director Development
SERVICEWARE Email Formats
SERVICEWARE uses 2 email formats. The most common is {first name}.{last name} (e.g., john.doe@pmcs.de), used 96.1% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@pmcs.de | 96.1% |
{first initial}.{last name} | j.doe@pmcs.de | 3.5% |
About SERVICEWARE
Serviceware stands for a unique solution and consulting offering for the digitization and automation of service processes, which companies can use to increase their service quality and lower service costs. We support you with our all-in-one package: from strategy development to deployment of the right solution all the way to managed services. With our solutions, you can overcome all the daily challenges in various service areas: ► Do your employees require new hardware? Do you face the same customer inquiries over and over again? Centralize your internal and external service inquiries in one system with Serviceware Processes. More than 1000 companies already put their trust in this solution. ► Do you know your service costs created by IT, HR or in customer service? Serviceware Financial will provide transparency. Four of the seven largest German companies already rely on our financial management solution and manage their costs in an efficient and comprehensible manner. ► Do you have to process countless customer request every day? Then Serviceware Knowledge will help you. The knowledge management solution maximized your response rate significantly and – by extension – customer satisfaction. A large food trading company already profits from the advantages of this smart solution and was able to increase its quota by 40%. ► Plan your available resources as efficiently as possible and save time and money each step along the way. That is what Serviceware Resources is for. One of the largest care facilities in the Netherlands increased its productivity by 10% by using this software. ► Consolidate all aspects of corporate planning and create reliable reports and analyses with Serviceware Performance. Create a service experience for your clients and your employees - and become a service hero! Visit: www.serviceware-se.com Current vacancies: https://serviceware-se.com/careers/careers-at-serviceware
SERVICEWARE revenue & valuation
| Annual revenue | $30,400,000 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $97,200,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 201-500
Seniority
Employees
Employees by Department
SERVICEWARE has 223 employees across 13 departments.
Departments
Number of employees
Funding Data
SERVICEWARE has never raised funding before.
United States
Poland
Spain
Frequently asked questions
4.8
40,000 users
