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About SierraGold by SAI

In today’s world, organizations of almost every size are more conscientious than ever about the security of their communication channels. They need powerful, secure, reliable, legally-compliant telecom networks that they can count on – preferably backed by a trusted team of customer support professionals that are on call to help when needed. That’s what we do. In fact, it’s our mission. We are passionate about helping our customers proactively manage their voice and wireless telecommunications network usage and costs across their global enterprise, together with providing a safe and secure telecommunications environment for their employees. Our customers’ top three challenges are… • fear of security breaches • compliance with e-discovery legal regulations • visibility into telecom usage across multiple platforms Platforms increasingly include devices and applications that are not constrained to one location. Devices include personal cell phones and mobile VoIP (Voice over IP) systems. Popular apps are Zoom and Microsoft Teams, as well as UCaaS (Unified Communications as a Service) solutions such as Avaya Cloud Office™ by RingCentral® and Cisco® Jabber. Customers require visibility into the usage of these devices and apps to help reduce costs and improve productivity and they need better tools to effectively manage VoIP networks and cloud communications. We also know CDR (Call Detail Reporting) and call accounting like the backs of our hands. The combination of technical skills, unparalleled telemanagement solutions and one of the most top-notch support teams in the industry make us a solid choice for any organization eager to put reliable, trusted call accounting in place. What are YOUR company’s telecom and communication system needs? Let’s talk and find out how we can help you put the best tools, at the best prices, in place for your organization.

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