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About Soft Labor

Soft Labor is a strategic consultancy that works with organizations, designers, and the culture industry at large. Founding principal Sarah Hromack-Chan has envisioned and built creative teams in leadership roles at the Pratt Institute, the Whitney Museum of American Art, and design studio Project Projects. Earlier in her career, she shaped the early-stage digital, editorial, and social strategies of publications including Curbed SF (now, New York magazine) and Art in America; her first website, Forward Retreat (1999-2008) was one in an early cohort of American art blogs. A graduate Soft Labor produces a namesake publication about creative labor: what it is and how it has and continues to change. Founding principal Sarah Hromack-Chan has spent twenty years as a participant-observer of the organizational mind. She has worked with countless technologists, writers, editors, designers, and design studios both domestically and internationally while devising creative, editorial, and operational strategies around digital media in leadership roles at the Pratt Institute, the Whitney Museum of American Art, and Project and Projects (now, Wkshps). Earlier in her career, she shaped the founding strategies of digital publications including SFist (Gothamist Media), Curbed SF (now, New York Magazine) and Art in America. A graduate of the California College of the Arts (MA, visual and critical studies) and the Maryland Institute College of Art (BFA art/theory), she has taught graduate students in New York University’s Steinhardt School and at the Rhode Island School of Design. Her writing about art, design, and technology is published online and in print; it has also been supported by an Andy Warhol Foundation Arts Writers Grant. She has lectured and critiqued widely.

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