Support Driven

Information Services • Anywhere Street, Everywhere, United States • 101-200 Employees

Company overview

Headquarters	Anywhere Street, Everywhere, United States
Website	supportdriven.com
NAICS	519
SIC	272
Employees	101-200
Socials

Key Contact at Support Driven

Scott Tran

Founder

Support Driven Email Formats

Support Driven uses 5 email formats. The most common is {first name}.{last name}@company.com (e.g., john.doe@company.com), used 51.3% of the time.

Format	Example	Percentage
{first name}.{last name}@company.com	john.doe@company.com	51.3%
{first name initial}{last name}@company.com	{first name initial}doe@company.com	21.8%
{first name}@company.com	john@company.com	11.2%
{last name}.{first name}@company.com	doe.john@company.com	9.1%
{first name}_{last name}@company.com	john_doe@company.com	6.6%

About Support Driven

Support Driven is an online community of more than 13,000 members who care deeply about support. We ask questions, share expertise, and help each other via the Support Driven Slack, supportdriven.com, and at events like SD Expo and SD Leadership Summit (formerly SUPCONF events). Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to support as a career and to transforming the customer support industry. Core Values - Safe belonging - Community - Sustainability - Collective learning and inquiry - Substance Safe belonging: we are a welcoming, friendly, compassionate, and inclusive community who aim to create a space where community members feel they are among friends. Community: we are people-first, and everything we do is in service to the community. Sustainability: we're not here to maximize profits or shareholder value. We're here to sustainably create products and services for the community. We are not "go big or go home", we are small and steady. Collective learning and inquiry: we are helpful and feel safe asking for help. We share expertise. We mentor. We understand not everyone's company is the same, and we know the answer is often "it depends": we share our experience while also being inquisitive to highlight the unique needs of each company. Substance: we don't focus on growing the number of SD users, we focus on growing the value of what we do for the people in our community. We carefully consider projects, expenditures, and sponsorships to ensure that they are substantive and add worth rather than flash.

Support Driven revenue & valuation

Annual revenue	$14,800,000
Revenue per employee	$86,000
Estimated valuation?This valuation is estimated based on industry average for the Information Services industry and current estimated revenues	$47,100,000
Total funding	No funding