Support Services Group

Business Consulting and Services • Waco, Texas, United States • 2001-5000 Employees

Company overview

Headquarters	300 South 13th Street, Waco, TX 76701, US
Phone number	+12542992700
Website	supportservicesgroup.co
NAICS	541611
SIC	489
Keywords	Social Media Management, Live Chat, Outsourcing, Telemarketing, BPO, Ecommerce, Customer Experience, Contact Center, Customer Care, Customer Service, Call Center, Social Media Support, Managed Support Services, Call Center Technical Support, Dispatch Management, I/T Infrastructure Services, Support & Repair Services, Technology Legacy / End-Of-Life Support Services, Technology Support Services, Omni-Channel Bpo, Quick Service Restaurant Customer Service, Retail/ Etail Customer Support
Founded	1998
Employees	2001-5000
Socials

Key Contacts at Support Services Group

Jason Haney

Director Of Broker Management

Ron Rachelle Catuiran

Talent Acquisition Director

Luis Masferrer

Director Of Facilities Evolution

Selene Bousquet

Omnichannel Director

Jose Silva

Senior Director Of Operations

Carlos Cano Sierra

Global Director Of Process Improvement And Program Optimization

Jennifer Carrion

Director, Customer Experience & Quality

Whitney Bearden

Director, Service Delivery

Wendy Balois

Director Of Operations

Marizelle Diana Andres

Client Services Director

Support Services Group Email Formats

Support Services Group uses 4 email formats. The most common is {first name}{last name} (e.g., johndoe@supportservicesgroup.co), used 76.3% of the time.

Format	Example	Percentage
{first name}{last name}	johndoe@supportservicesgroup.co	76.3%
{first initial}{last name}	jdoe@supportservicesgroup.co	19.1%
{first initial}.{last name}	j.doe@supportservicesgroup.co	1.3%
{first name}.{last name}	john.doe@supportservicesgroup.co	1.3%

About Support Services Group

Support Services Group focuses on people, technology, and solutions. Intelligent contact center and automation solutions. IT Support BPO Services

Support Services Group revenue & valuation

Annual revenue	$340,000,000
Revenue per employee	$145,000
Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues	$1,088,000,000
Total funding	No funding

Employees by Management Level

Total employees: 2001-5000

Seniority

Employees

Entry

Manager

Senior

Employees by Department

Support Services Group has 840 employees across 15 departments.

Departments

Number of employees

Funding Data

Support Services Group has never raised funding before.

Support Services Group Tech Stack

Discover the technologies and tools that power Support Services Group's digital infrastructure, from frameworks to analytics platforms.

reCAPTCHA

Security

Jetpack

WordPress plugins

Site Kit

Analytics

Swiper

JavaScript libraries

jQuery UI

JavaScript libraries

Hotjar

Analytics

Elementor

Page builders

Microsoft 365

jQuery Migrate

JavaScript libraries

jQuery

JavaScript libraries

Redux Framework

WordPress plugins

HTTP/3

Miscellaneous

Frequently asked questions

Support Services Group is located in Waco, Texas, US.

You can reach Support Services Group at +12542992700.

Support Services Group was founded in 1998, making it 28 years old. The company has established itself as a significant player in its industry over this time.

Support Services Group has approximately 2001-5000 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contacts at Support Services Group

Jason Haney

Director Of Broker Management

Ron Rachelle Catuiran

Talent Acquisition Director

Luis Masferrer

Director Of Facilities Evolution

Selene Bousquet

Omnichannel Director

Jose Silva

Senior Director Of Operations

Carlos Cano Sierra