


SymTrain
Software Development • Big Creek, Georgia, United States • 21-50 Employees
Company overview
| Headquarters | 6525 Shiloh Rd, D100B - Tech Center, Alpharetta, Georgia 30005, US |
| Phone number | +12013219454 |
| Websites | |
| Keywords | Financial Services, Healthcare, Banking, Assessment, Media, Retail, Communications, Utilities, Hospitality, Technology, Transportation, Logistics, Travel., Onboarding Processes, Symtrain Specializes In Benchmarking |
| Founded | 2018 |
| Employees | 21-50 |
| Socials |
Key Contacts at SymTrain
Dan Mccann
Ceo & Chief Learning Officer
Scott Drake
Chief Product & Technology Officer, Founder
Anne Morales Grignon
Marketing Director
SymTrain Email Formats
SymTrain uses 4 email formats. The most common is {first name}.{last name} (e.g., john.doe@symtrain.com), used 69% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@symtrain.com | 69% |
{first initial}.{last name} | j.doe@symtrain.com | 24.1% |
{first initial} | j@symtrain.com | 3.4% |
{first initial}.{second initial} | j.o@symtrain.ai | 3.4% |
About SymTrain
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 50% and start improving agent behaviors in as little as 2 weeks with SymTrain.
SymTrain revenue & valuation
| Annual revenue | $15,000,000 |
| Revenue per employee | $349,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $48,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
SymTrain has 26 employees across 10 departments.
Departments
Number of employees
SymTrain Tech Stack
Discover the technologies and tools that power SymTrain's digital infrastructure, from frameworks to analytics platforms.
Hosting
JavaScript libraries
WordPress plugins
Analytics
WordPress plugins
UI frameworks
JavaScript libraries
CDN
JavaScript libraries
Analytics
WordPress plugins
Frequently asked questions
4.8
40,000 users



