SysAid

Software Development • Tel Aviv, Tel-Aviv District, Israel • 201-500 Employees

Company overview

Headquarters	Sderot Sha'ul HaMelech 37, Tel Aviv-Yafo, Israel 6492806, IL
Phone number	+97235333675
Website	sysaid.com
SIC	737
Keywords	Saas, Customer Support, Live Chat, Service Management, Asset Management, Mobile Apps, It Help Desk, Monitoring, Itsm, Service Automation, Knowledge Base, Chatbot, Remote Control, Mobile Device Management (Mdm), Patch Management, Password Reset, Problem Management, Incident, End-User Portal, It Benchmark, Itil Change, Sla /Slm, Conversational Ai, Tasks & Projects, Generative Ai, Agentic Ai
Founded	2002
Employees	201-500
Socials

Key Contact at SysAid

Avi Kedmi

CEO

Mobile @sysaid.com

SysAid Email Formats

SysAid uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@sysaid.com), used 83.4% of the time.

Format	Example	Percentage
{first name}.{last name}	john.doe@sysaid.com	83.4%
{first initial}.{last name}	j.doe@sysaid.com	15.9%

About SysAid

Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.

SysAid revenue & valuation

Annual revenue	$28,200,000
Revenue per employee	$124,000
Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues	$90,200,000
Total funding	$30,000,000

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry

Manager

Senior

Employees by Department

SysAid has 171 employees across 15 departments.

Departments

Number of employees

Funding Data

Explore SysAid's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2018-12-20	11	$30,000,000

Funding Insights

$30,000,000

Total funding amount

$30,000,000

Most recent funding amount

Number of funding rounds

SysAid Tech Stack

Discover the technologies and tools that power SysAid's digital infrastructure, from frameworks to analytics platforms.

Reddit Ads

Advertising

6sense

Marketing automation

Drift

Live chat

Amazon SES

Pingdom RUM

RUM

Vimeo

Video players

Tailwind CSS

UI frameworks

Swiper

JavaScript libraries

Animate.css

UI frameworks

PyScript

Miscellaneous

Cloudflare

CDN

jQuery Migrate

JavaScript libraries

Frequently asked questions

SysAid is located in Tel Aviv, Tel-Aviv District, IL.

You can reach SysAid at +97235333675.

SysAid was founded in 2002, making it 24 years old. The company has established itself as a significant player in its industry over this time.

SysAid has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.

SysAid has raised a total of $30,000,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.

Key Contact at SysAid

Avi Kedmi

CEO

Mobile @sysaid.com

4.8

40,000 users