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Tactful

Tactful Revenue

Technology, Information and InternetFlag of GBCambridge, England, United Kingdom51-100 Employees

$

Tactful revenue & valuation

Annual revenue$8,042,170
Revenue per employee$86,000
Estimated valuation?$25,800,000
Total funding$200,000

Key Contacts at Tactful

Flag of GB

Mohamed Abdulghany

Co-Founder And Ceo

Flag of GB

Ryan Wells

Marketing Director

Flag of EG

Mohammad Fouad

Chief Technology Officer

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Ihab Tag

Director Of Product Management

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Zainab Gihad

Product Owner

Company overview

HeadquartersCambridge, England CB25 9PB, GB
Website
Keywords
Customer Experience, Contact Centre, Customer Engagement, AI, Helpdesk, Omnichannel Communications, Bot, Cx Analytics
Founded2016
Employees51-100
Socials

Tactful Email Formats

Tactful uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@tactful.ai), used 65% of the time.

FormatExamplePercentage
{first name}.{last name}
john.doe@tactful.ai
65%
{first initial}.{last name}
j.doe@tactful.ai
25%
{first initial}.{first initial}{last name}
j.jdoe@tactful.ai
10%

About Tactful

Tactful AI is a next-generation omnichannel customer engagement platform, designed to empower businesses of all sizes to deliver exceptional customer experiences. By blending the human touch with cutting-edge AI innovation, we enable organisations to build meaningful, personalised interactions across every stage of the customer journey. Our intuitive, scalable platform unifies communication channels, automates routine tasks, and provides intelligent routing for seamless customer support. With no-code AI tools, businesses can create tailored knowledge bases, respond to customer inquiries in any language, and access data-driven insights that drive continuous improvement—all through a single, user-friendly interface. Tactful AI’s reusable Customer Experience (CX) blueprints and robust automation engine make it easy to implement and customise advanced technologies without the need for complex setups. From improving first-contact resolution rates to enhancing team productivity, our solutions are designed to adapt and grow with your business needs. We take a collaborative approach, working closely with a global network of trusted partners to deliver tailored solutions and ongoing support. These partnerships ensure businesses have access to the best tools and expertise to succeed in an ever-evolving marketplace. Together, we empower organisations to innovate and excel in delivering memorable customer experiences. Tactful AI is committed to fostering operational excellence, enhancing employee satisfaction, and creating a foundation for businesses to thrive in today’s competitive environment.

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Entry
Manager
C-Suite

Employees by Department

Tactful has 27 employees across 10 departments.

Departments

Number of employees

Funding Data

Explore Tactful's funding history, including investment rounds, total capital raised, and key backers.

Funding Date
Round
Amount
Link to Article
2016-09-0120$200,000
2025-10-1415N/A

Funding Insights

$200,000

Total funding amount

2

Number of funding rounds

Tactful Tech Stack

Discover the technologies and tools that power Tactful's digital infrastructure, from frameworks to analytics platforms.

reCAPTCHA

reCAPTCHA

Security

Amazon SES

Amazon SES

Email

Site Kit

Site Kit

Analytics

Swiper

Swiper

JavaScript libraries

jQuery UI

jQuery UI

JavaScript libraries

Hotjar

Hotjar

Analytics

Hello Elementor

Hello Elementor

WordPress themes

Elementor

Elementor

Page builders

Microsoft 365

Microsoft 365

Email

jQuery Migrate

jQuery Migrate

JavaScript libraries

Apache HTTP Server

Apache HTTP Server

Web servers

jQuery

jQuery

JavaScript libraries

Frequently asked questions

Tactful is located in Cambridge, England, GB.
Tactful generates an estimated annual revenue of $8,042,170. This revenue figure reflects the company's market position and business performance in its industry.
Tactful has an estimated valuation of $25,800,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.
Tactful was founded in 2016, making it 10 years old. The company has established itself as a significant player in its industry over this time.
Tactful has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.
Tactful has raised a total of $200,000 across 2 funding rounds. This investment has helped the company grow and expand its operations.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

Build leads list with verified emails & mobiles