


Tactful Revenue
Technology, Information and Internet • Cambridge, England, United Kingdom • 51-100 Employees
Tactful revenue & valuation
| Annual revenue | $8,042,170 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Technology, Information and Internet industry and current estimated revenues | $25,800,000 |
| Total funding | $200,000 |
Key Contacts at Tactful
Mohamed Abdulghany
Co-Founder And Ceo
Ryan Wells
Marketing Director
Mohammad Fouad
Chief Technology Officer
Ihab Tag
Director Of Product Management
Zainab Gihad
Product Owner
Company overview
| Headquarters | Cambridge, England CB25 9PB, GB |
| Website | |
| Keywords | Customer Experience, Contact Centre, Customer Engagement, AI, Helpdesk, Omnichannel Communications, Bot, Cx Analytics |
| Founded | 2016 |
| Employees | 51-100 |
| Socials |
Tactful Email Formats
Tactful uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@tactful.ai), used 65% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@tactful.ai | 65% |
{first initial}.{last name} | j.doe@tactful.ai | 25% |
{first initial}.{first initial}{last name} | j.jdoe@tactful.ai | 10% |
About Tactful
Tactful AI is a next-generation omnichannel customer engagement platform, designed to empower businesses of all sizes to deliver exceptional customer experiences. By blending the human touch with cutting-edge AI innovation, we enable organisations to build meaningful, personalised interactions across every stage of the customer journey. Our intuitive, scalable platform unifies communication channels, automates routine tasks, and provides intelligent routing for seamless customer support. With no-code AI tools, businesses can create tailored knowledge bases, respond to customer inquiries in any language, and access data-driven insights that drive continuous improvement—all through a single, user-friendly interface. Tactful AI’s reusable Customer Experience (CX) blueprints and robust automation engine make it easy to implement and customise advanced technologies without the need for complex setups. From improving first-contact resolution rates to enhancing team productivity, our solutions are designed to adapt and grow with your business needs. We take a collaborative approach, working closely with a global network of trusted partners to deliver tailored solutions and ongoing support. These partnerships ensure businesses have access to the best tools and expertise to succeed in an ever-evolving marketplace. Together, we empower organisations to innovate and excel in delivering memorable customer experiences. Tactful AI is committed to fostering operational excellence, enhancing employee satisfaction, and creating a foundation for businesses to thrive in today’s competitive environment.
Employees by Management Level
Total employees: 51-100
Seniority
Employees
Employees by Department
Tactful has 27 employees across 10 departments.
Departments
Number of employees
Tactful Tech Stack
Discover the technologies and tools that power Tactful's digital infrastructure, from frameworks to analytics platforms.
Security
Analytics
JavaScript libraries
JavaScript libraries
Analytics
WordPress themes
Page builders
JavaScript libraries
Web servers
JavaScript libraries
Frequently asked questions
4.8
40,000 users



