Telecom

Business Consulting and Services • Oakland, California, United States • 21-50 Employees

Company overview

Headquarters	2201 Broadway, Suite M3, Oakland, CA 94612, US
Phone number	+15108738293
Website	telecominc.com
NAICS	541611
Keywords	Outsourcing, Telemarketing, IVR, BPO, Appointment Setting, Direct Response, Customer Engagement, Help Desk, Online, Contact Center, Lead Generation, Surveys, Business Solutions, Customer Service, Call Center, CRM, Professional Certification, Chat, Inbound, Outbound
Founded	1993
Employees	21-50
Socials

Key Contact at Telecom

Jonathan G. Martin

President & CEO

Telecom Email Formats

Telecom uses 2 email formats. The most common is {first name}{last name} (e.g., johndoe@telecominc.com), used 92.3% of the time.

Format	Example	Percentage
{first name}{last name}	johndoe@telecominc.com	92.3%
{first initial}{last name}	jdoe@telecominc.com	7.7%

About Telecom

Professional Contact Center Services Based in the San Francisco Bay Area and in business since 1993, Telecom, Inc. is a premier provider of outsourced contact center solutions. Our combination of customized services, cutting edge technology and operational expertise enables our clients to increase revenue, reduce costs and build successful customer relationships. Intelligent Communications® means customized solutions. We know that making your project a success means customizing services to match your objectives - all of our services are tailored to meet your specifications. Some of the world’s most recognizable brands use our service offerings, which include: Inbound Services (Customer Care and Engagement, Order Taking, Tech Support, Sales) Outbound Services (B2B and B2C Sales, Appointment Setting, Lead Generation, Surveys) Online Services (Email, Chat, Web Callback, Web Collaboration, SMS) Social Media Monitoring and Engagement (Twitter, Facebook, Google +, YouTube ) Multichannel Self-Service (Web Portal, Traditional IVR, Speech to Text, Voice Recognition) Fulfillment (Direct Mail, Literature, Product) Data Entry (Data Entry, Data Conversion, & Data Processing) Contact us to learn how our suite of cost-effective contact center services can transform your customer relationships into a competitive advantage. Telecom, Inc. is Intelligent Communications®.

Telecom revenue & valuation

Annual revenue	$9,012,399
Revenue per employee	$226,000
Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues	$28,900,000
Total funding	No funding

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Entry

Manager

C-Suite

Employees by Department

Telecom has 29 employees across 6 departments.

Departments

Number of employees

Funding Data

Telecom has never raised funding before.

Telecom Tech Stack

Discover the technologies and tools that power Telecom's digital infrastructure, from frameworks to analytics platforms.

WP Rocket

Caching

MariaDB

Databases

HubSpot Analytics

Analytics

PHP

Programming languages

HSTS

Security

Calendly

Appointment scheduling

WordPress

Blogs

Google Analytics

Analytics

Yoast SEO

SEO

Nginx

Reverse proxies

Fastly

CDN

HubSpot

Marketing automation

Frequently asked questions

Telecom is located in Oakland, California, US.

You can reach Telecom at +15108738293.

Telecom was founded in 1993, making it 33 years old. The company has established itself as a significant player in its industry over this time.

Telecom has approximately 21-50 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at Telecom

Jonathan G. Martin

President & CEO

4.8

40,000 users